Reliable security guard with solid record protecting personnel and assets. Trained in CCTV monitoring, foot patrols and visitor screening. Prevents security issues by thoroughly checking bags, vehicles, and personnel.
Overview
14
14
years of professional experience
Work History
Management and Customer. Service
Tim Hortons.
Toronto, Ontario, Canada
08.2010 - 11.2024
Contributed to the creation of a positive workplace culture by fostering teamwork and open communication among colleagues.
Developed innovative solutions for complex problems, resulting in increased customer loyalty.
Managed high-volume phone lines while maintaining professionalism under pressure, ensuring efficient call routing and accurate documentation of issues.
Supported team members with conflict resolution skills, leading to a more cohesive work environment.
Education
Fire prevention Protection - Enforce Fire code and Extinguisher Inspection, Emergency Fire Evacuation, Fire Alarm Instructor, On Fire panel systems
Granting Institute of Technology
Toronto, Ont
08.1998
Certificate - 12 Weeks police training information course
Civilan police college Toronto Police
Toronto, Ont
09.2000
Certificate - Recertification
Workplace Safty
Toronto, Ont
02.2024
Certificate - Fire Prevention and Protection, Ontario fire code
Granting Institute of Technology
Toronto, Ontario
08.1991
Grade 12 -
Parkview Secondary School
Toronto, Ontario
06.1980
Skills
Fire prevention & Protection
Mobile Patrol
Customer Service
First aid
Timeline
Management and Customer. Service
Tim Hortons.
08.2010 - 11.2024
Fire prevention Protection - Enforce Fire code and Extinguisher Inspection, Emergency Fire Evacuation, Fire Alarm Instructor, On Fire panel systems
Granting Institute of Technology
Certificate - 12 Weeks police training information course
Civilan police college Toronto Police
Certificate - Recertification
Workplace Safty
Certificate - Fire Prevention and Protection, Ontario fire code