Megan Borman
Windsor,ON
Summary
I am a detail-oriented person with more than 12 years of experience in customer service. Efficient in performing the administrative and front-desk tasks of busy offices. Fluent in English and Afrikaans and proficient on MS Office. I have a natural caring personality and a great sense of humour. Very friendly and good in giving & taking advice. Always willing to learn more and always enjoy a challenge. Adept at using job portals and able to use a switchboard telephone.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Certified Biometric Officer
multiSEARCH Recruitment
- Capturing of Fingerprints
- Completing Employment Checks through Lexis Nexis and MIE - ITC, Qualification and Criminal Checks
- Following up on the pending checks
- Making bookings for the candidates scheduled to go for the fingerprints capturing with MIE.
Receptionist
Dansie & Fowler Physiotherapists
12.2008
- Making & receiving calls
- Photocopying & faxing
- Filing
- MS word
- Excel
- Outlook Express
- Internet Explorer
- Quotations
- Petty cash
- Receipts & invoices
- Reason for leaving: Temporary Position
Front Desk/ Sales/ Marketing Assistant/ Accounts Assistant
Gate & Door Control
05.2019 - 06.2024
- Gate & Door Control specializes in the manufacturing, installation & automation of gates and garage doors for all properties.
- Front Desk
- Assisting walk in customers.
- Answering the telephone and allocating the call to the correct department.
- Completing Job Cards.
- Job card tracker/recon.
- Escalating customer queries to customer management.
- Vehicle license disc renewals.
- Uploading documents onto Microsoft Teams.
- Insurance claims.
- Grocery recon.
- Sales
- Completing new sales lead sheets.
- Capturing data on Sales Funnel.
- Supply Only quotes.
- Sales Thermometer.
- Creating pie charts and graphs from the Sales Funnel.
- Producing statistics on incoming business using the Sales Funnel.
- Marketing Assistant
- Helping to manage and produce creative and original content (copy, images and video) for all social media platforms including Facebook, community groups, Instagram, Pinterest and if applicable You Tube.
- Implement a social media strategy that supports the company’s marketing objectives.
- Managing and responding to comments and questions, across Instagram, Facebook and You Tube.
- Helping to manage the website and any changes required, including new website development projects etc.
- Managing marketing communication with different service providers.
- Checking and proof-reading marketing material.
- Telesales to existing and new customers.
- Doing bulk email drops.
- Accounts Assistant
- Creating new Customer profiles on Pastel.
- Allocating payments on Debtors spread sheet.
- Supply Only Invoices.
- Sundry Journals on Pastel.
- Creating new Supplier profiles on Pastel.
- Creating Purchase orders.
- Processing Supplier Invoices.
- Returns & Debits.
- Petty cash.
- Scrap Metal recon.
- Creditors/ Direct debits/ EFTs.
- Pastel backup.
- Customer statements.
- Production/ Weekly/ Casual Payroll.
- Salary advances.
- Petrol recon.
- Time & Attendance.
- Tracker Management.
- SAMCOM/ PABX/ 3CX maintenance.
- Cell phone contracts.
- Registering IOD with RMA.
- Reason for leaving: Immigration to Canada due to husband receiving a job offer.
Support Administrator
multiSEARCH Recruitment
01.2019 - 02.2019
- Company Overview: multiSEARCH Recruitment is an owner-managed recruitment consulting firm that has served top organizations and career seeking professionals since 1990.
- Database Administration (Intelligence Software Ltd)
- Save CVs onto the Database (Intelligence Software Ltd)
- Processing the RV’s and making sure that the quality of the RV’s are the best at all times and ready to be sent to the client.
- Save the Job specs onto the Database.
- Place job specs on the Websites i.e. Career Junction, BestJobs, Jobvine and multiSEARCH website.
- Making sure that the database is of good quality at all times.
- Faxing, Copying and Scanning
Front Desk – Contract (Filled in for Front Desk who was on Maternity Leave)
multiSEARCH Recruitment
06.2018 - 01.2019
- Reception
- Answering, Screening and Transferring Calls (16+ lines)
- Pulling Telephone Reports from FreePBX 14.0.3.6 'VoIP Server'
- Receiving all the e-mails sent via the Company Website from the candidates and clients and allocating them accordingly and replying to the sender.
- Taking Messages
- Faxing, Copying and Scanning
- Attending to Candidates and Clients with a smile
- Receiving Courier Documents
- Ordering the stationery stock also making sure there is enough at all times.
Support Administrator
multiSEARCH Recruitment
06.2018 - 07.2018
- Database Administration (Intelligence Software Ltd)
- Save CVs onto the Database (Intelligence Software Ltd)
- Processing the RV’s and making sure that the quality of the RV’s are the best at all times and ready to be sent to the client.
- Save the Job specs onto the Database.
- Place job specs on the Websites i.e. PNet, Executive Placements and multiSEARCH website.
- Making sure that the database is in good quality at all times.
- Reason for leaving: Contract ended.
IT Recruitment Specialist
Goldman Tech Resourcing
01.2018 - 02.2018
- Company Overview: Goldman Tech Resourcing focuses on the placement of Technical & Technology professionals globally. They have supplied talent to the Engineering, Finance and Information Technology sectors over several years.
- Finding, screening and matching candidates to client vacancies
- Interviewing, briefing and prepping candidates.
- Building and developing relationships with clients and candidates
- Formulating daily and weekly business development plans
- Generating and cultivating new requirements
- Building strong and extensive professional networks
- Creating long-term professional partnerships
- Meeting sales and profit targets
- Complying with the contract and terms and conditions of business policy
- Effective management of accounts – relation/development and able to show growth.
- Reason for leaving: Looking for something closer to home. Recruitment was not the best match.
IT Recruitment Specialist
Tumaini Consulting
09.2017 - 01.2018
- Company Overview: Tumaini Consulting is a company that focuses on the placement of people on a permanent or contract basis in both the public and private sectors.
- Finding, screening and matching candidates to client vacancies
- Interviewing, briefing and prepping candidates.
- Building and developing relationships with clients and candidates
- Formulating daily and weekly business development plans
- Generating and cultivating new requirements
- Building strong and extensive professional networks
- Creating long-term professional partnerships
- Meeting sales and profit targets
- Complying with the contract and terms and conditions of business policy
- Effective management of accounts – relation/development and able to show growth.
- Reason for leaving: Was moved to sister company (Goldman Tech Resourcing) to help start up an IT Recruitment Team.
Manager/ Cashier
Body Fuel Express
08.2015 - 02.2017
- Cashier (Pastel Evolution).
- Stock Control (Manufacturing stock, Stock Taking, Receiving Deliveries and Processing Invoices).
- Cashing Up and Locking shop in the evenings.
- Keeping an updated record of Sales statistics; including all monetary movement and stock movement.
- Managing cleaning, manufacturing and general upkeep of shop.
- Making and mixing Yoghurt, Slush and Juices.
- Reason for leaving: Shop Closed Down
Barista, Waitress & Cashier
Beyond Coffee
02.2015 - 08.2015
- Welcoming customers.
- Taking orders to relay to chef.
- Making a small variety of drinks (including coffee, milkshake, etc.).
- Cashier (Olympia CM912).
- Fetching orders from the kitchen and taking them to the customer.
- Delivering orders to other shops in Concrete
- Creations Complex.
- Helping the Chef with cleaning and locking the store in the evenings.
- Reason for leaving: Only helping out on off weekends.
Manager/ Cashier
L&A Pets Benoni
02.2015 - 08.2015
- Receiving calls - enquiries & orders
- Cashier (Pastel Xpress Version 14 & Pastel Point of Sale V14.0.5)
- Cleaning cages, enclosures and vivariums
- Feeding & watering all animals (livestock, snakes, spiders, etc.)
- Handling all animals (including snakes)
- Checking & packing of deliveries
- Scanning, photocopying and filing of important documents.
- Ordering stock on a weekly/ monthly basis
- Stock taking and organizing on a monthly basis.
- General organization and keeping paperwork up to date.
- Reason for leaving: Opportunity to grow and learn more.
Sole Director/ Owner
Bushveld Tree Fellers
04.2014 - 02.2015
- Updating of accounting journals, ensuring that finances are in order and all receipts are organized according to different categories.
- Booking jobs for the team, ensuring that sufficient time is allocated to complete each job before the next one is due to start.
- Advertising the company and all we had to offer.
- Drawing up landscaping plans when needed
- Typing out quotations and invoices
- Typing out pay sheets for workers on a weekly basis.
- General organization and keeping paperwork up to date.
- Reason for leaving: Sold Business
Shop Assistant
Benoni Pets & Exotics
01.2013 - 04.2014
- Receiving calls - enquiries & orders
- Cashier (4POS Version 12.6.1028)
- Cleaning cages, enclosures and vivariums
- Feeding & watering all animals (livestock, snakes, spiders, etc.)
- Handling all animals (including snakes)
- Checking & packing of deliveries
- Scanning, photocopying and filing of important documents.
- Reason for leaving: New Ownership
Education
BSc - Life and Environmental Sciences
01.2011
Matric - undefined
01.2006
Skills
- Computer literate
- Excellent communication skills, both verbal and written
- Flexible in all sorts of Admin related duties
- Able to use a switchboard (16 lines)
- Good computer and technical skills
- Strong team player, always prepared to help and teach others
- Able to work on a cash register /Point of Sale Program
- Excellent attention to detail
- Trained in general Laboratory techniques, Botany and Zoology
- Ability to use initiative and analytical thinker
- Self-motivated
Certification
- Certified Biometric Officer - Lexis Nexis - 2018
- IT Training - Tumaini Consulting - 2017
Languages
English
Full Professional
Timeline
Front Desk/ Sales/ Marketing Assistant/ Accounts Assistant - Gate & Door Control
05.2019 - 06.2024
Support Administrator - multiSEARCH Recruitment
01.2019 - 02.2019
Front Desk – Contract (Filled in for Front Desk who was on Maternity Leave) - multiSEARCH Recruitment
06.2018 - 01.2019
Support Administrator - multiSEARCH Recruitment
06.2018 - 07.2018
IT Recruitment Specialist - Goldman Tech Resourcing
01.2018 - 02.2018
IT Recruitment Specialist - Tumaini Consulting
09.2017 - 01.2018
Manager/ Cashier - Body Fuel Express
08.2015 - 02.2017
Barista, Waitress & Cashier - Beyond Coffee
02.2015 - 08.2015
Manager/ Cashier - L&A Pets Benoni
02.2015 - 08.2015
Sole Director/ Owner - Bushveld Tree Fellers
04.2014 - 02.2015
Shop Assistant - Benoni Pets & Exotics
01.2013 - 04.2014
Receptionist - Dansie & Fowler Physiotherapists
12.2008
Certified Biometric Officer - multiSEARCH Recruitment
University of Johannesburg - BSc, Life and Environmental Sciences
Hoerskool Hugenote - Matric,
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