Megan Best
San Francisco
Summary
Dynamic professional with a proven track record at Bed Bath & Beyond, excelling in customer relations and conflict resolution. Demonstrated ability to enhance customer satisfaction through effective planning and problem-solving. Skilled in process transactions and front desk operations, consistently achieving high service standards and fostering strong client relationships.
Overview
19
19
years of professional experience
Work History
Front Desk Clerk
PBS Staffing
San Francisco
04.2023 - Current
- Monitoring the properties cameras & watching the residents activities & keeping track of their guests & any request that they have
- Keeping track of USPS, deliveries packages, work orders & any other needs
IHSS-In Home Care Provider
San Francisco
06.2023 - 12.2024
- Responsibilities & duties as assigned, include companionship organization, cleaning & accompanying clients to appointments
- The main role as a care provider is to pick the duties & needs of clients everyday needs
Labor Max Staffing
Reno
04.2019 - 04.2022
- Assessed task completion to meet tight project deadlines
- Collaborated with builders to confirm construction conformed to drawings and designs
- Encouraged team collaboration and motivated individual employees through positive reinforcement and technical recognition
- Organized data and modeled information for use in key decision-making
- Kept operations area neat and orderly to minimize obstacles
Production Associate
Atlas Molding Production
Reno
03.2021 - 10.2021
- Encouraged team collaboration and motivated individual employees through positive reinforcement and technical recognition
- Organized data and modeled information for use in key decision-making
- Operated the press machine & shipped out the orders
Packaging Operator
Walmart Distribution Center Sparks
Reno
06.2019 - 01.2020
- Sorted and packaged products to prepare for processing or shipment
- Unloaded and sorted products and transported items to proper locations
- Received incoming shipments and reviewed contents against purchase order for accuracy
Warehouse Production Associate
Tesla Giga Factory
Sparks
12.2018 - 05.2019
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment
- Used pallet jacks to move items to and from warehouse locations
- Prepared and completed warehouse orders for delivery or pickup according to schedule
- Inspection equipment for defects or deviations to remove or discard non-conforming parts
- Documented inspection results by completing reports & logs & summarizing & entering database
Catering Server
Rebecca Jean Catering
South San Francisco
05.2018 - 05.2019
- Provided exceptional service to high volume of daily customers
- Welcomed guests with a personable attitude and brought beverage orders while reviewing menu options
- Calculated charges issued table checks and collected payments from customers
- Collaborated with bartenders to invent specialty and seasonal drinks, increasing overall revenue $[Amount]
- Set up and tore down all catering services in banquet halls and at customer locations
- Loaded supplies and food into delivery vans and unloaded at events
- Worked multi-course dinners with pre-plated foods
Customer Service Specialist
Bed Bath & Beyond
Colma
10.2006 - 07.2014
- Provided exceptional service to high volume of daily customers
- Recommended and served alcoholic beverages to patrons during high-volume shifts
- Core Qualifications
- Advanced communications, inventory control, cash box drop, receiving & freight flow
- Acquired new customers each month giving an above average profit
- Client relations & merchandising, self-relations Experience
- An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues & win customer loyalty
- Co in the job training that reduced training time
Final Quality Inspector
Stratosphere Quality
- Inspection equipment for defects or deviations to remove or discard non-conforming parts
- Documented inspection results by completing reports
- Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks
- Documented customer correspondence in CRM to track requests, problems and solutions
- Uphold quality control policies and procedures to increase customer satisfaction
Education
Certification Of Massage Therapy -
SF School Of Massage & Body Work
10.2024
Medical EKG -
Burlingame ROP
Burlingame, CA09.2016
CMA - Medical Assistant Certified
Boston Reed
Baden, CA11.2014
CMA - Medical Assisting
CMA Education
Daly City09.2012
Some College (No Degree) - Reading, Writing & Algebra
Skyline College
San Bruno, CASkills
- Customer Relations
- Expediting
- Conflict Resolution
- Basic Math
- Organizational Skills
- Customer Service
- Relationship Building
- Effective planning
- Front desk operations
- Problem-solving
- Front office support
- Task prioritization
- Process transactions
- Check-in procedures
- Office organization
Affiliations
1.) Implementing Activities
2) Documentation & Record Keeping
3) Encouraging Paticipation
Timeline
IHSS-In Home Care Provider
06.2023 - 12.2024
Front Desk Clerk
PBS Staffing
04.2023 - Current
Production Associate
Atlas Molding Production
03.2021 - 10.2021
Packaging Operator
Walmart Distribution Center Sparks
06.2019 - 01.2020
Labor Max Staffing
04.2019 - 04.2022
Warehouse Production Associate
Tesla Giga Factory
12.2018 - 05.2019
Catering Server
Rebecca Jean Catering
05.2018 - 05.2019
Customer Service Specialist
Bed Bath & Beyond
10.2006 - 07.2014
Final Quality Inspector
Stratosphere Quality
Certification Of Massage Therapy -
SF School Of Massage & Body Work
Medical EKG -
Burlingame ROP
CMA - Medical Assistant Certified
Boston Reed
CMA - Medical Assisting
CMA Education
Some College (No Degree) - Reading, Writing & Algebra
Skyline College
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