Megan Bergmanis
Toronto,ON
Summary
A motivated person with an engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Good at accommodating customer needs and dealing with difficult customers. Staying current on menu items and consistently offering targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
2
2
years of professional experience
Work History
File Organizer
Bergmanis Preyra LLP
06.2023 - 08.2023
- Helped transfer companies files from paper to technology.
- Organized files into many subsections and organized subsections into different folders.
- Maintained physical and computer-based filing systems.
Receptionist
Olenza Beauty Loft
05.2023 - 08.2023
- Greeted and assisted all visitors with a friendly and professional demeanor, providing information and directing them to their appropriate stylist.
- Managed a multi-line phone system, handling incoming calls and transferring them to the correct staff member or taking detailed messages.
- Scheduled appointments and maintained calendars for executives, ensuring all meetings were organized and efficiently managed.
- Handled administrative tasks such as sorting and distributing mail, filing documents, and maintaining office supplies to support daily operations.
Hostess / Server
Demetres
03.2022 - 05.2023
- Greeted and seated guests promptly, providing exceptional customer service and ensuring a positive dining experience.
- Managed reservations and waitlist efficiently, optimizing seating arrangements to maximize restaurant capacity.
- Assisted servers with food and beverage delivery, maintaining a smooth flow of service to enhance guest satisfaction.
Cashier / Behind Counter Worker
Simone Marie Chocolates
04.2021 - 03.2022
- Was trusted at a young age to open and close the store by myself. Was given a key and code to the store.
- I packaged chocolates so they were nice to display, and I cashed out customers when they would come in to purchase chocolate.
- Worked behind the counter to display open chocolates and to put boxes together for customers when they were asked for.
Education
Business Management -
Toronto Metropolitan University
Toronto04.2028
Skills
- Strong Communicator
- Multi Tasker
- Punctual & Reliable
- Document Management
- Reservations Management
- Sales Techniques
- Conflict and Complaint Resolution
Languages
English
Native or Bilingual
Timeline
File Organizer
Bergmanis Preyra LLP
06.2023 - 08.2023
Receptionist
Olenza Beauty Loft
05.2023 - 08.2023
Hostess / Server
Demetres
03.2022 - 05.2023
Cashier / Behind Counter Worker
Simone Marie Chocolates
04.2021 - 03.2022
Business Management -
Toronto Metropolitan University
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