MEGAN BANUELOS
Los Angeles
Summary
Dedicated Medical Assistant with comprehensive clinical and administrative expertise, committed to delivering exceptional patient care and supporting healthcare teams. Bilingual in English and Spanish, with proven ability to manage patient interactions, coordinate appointments, and assists in clinical procedures efficiently.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant/ Specialty Coordinator
Concentra Urgent Care
01.2025 - 04.2025
- Provided clinical and administrative support in a fast-paced urgent care setting, managing patient flow and clinical preparations.
- Answered patient inquiries via phone and in person
- Scheduled. and rescheduled appointments, confirmed patient visits, and coordinated with healthcare providers.
- Prepared patients for examinations, administered injections, and assisted with minor procedures.
- Managed patient documentation, including authorizations, lab reports, and imaging requests.
- Ensured exam rooms were sterile and well-equipped, maintained a clean clinical environment.
Medical Assistant Externship
Christina McAlpin, MD ENT
10.2024 - 11.2024
- Supported front and back office operations, gaining hands-on experience in patient intake, clinical procedures, and administrative tasks.
- Handled patient intake, vital signs, and rooming for providers.
- Assisted with allergy skin tests and in-office procedures, including Nucala injections.
- Verified insurance eligibility and obtained necessary authorizations.
- Supported translation needs during patient consultations and procedures.
Patient Service Representative
Los Angeles Center for Ear, Nose, Throat & Allergy
06.2022 - 09.2023
- Managed patient scheduling, insurance verification, and administrative support
- Scheduled appointments and confirmed patient visits, reducing no-shows.
- Verified insurance information and obtained authorizations for procedures.
- Assisted with tele-health translations and patient inquiries
- Created and maintained accurate patient records and billing information.
Medical Receptionist
Los Angeles Center for Ear, Nose, Throat & Allergy
11.2021 - 06.2022
- Provided front desk support, ensuring smooth patient flow and accurate record-keeping.
- Checked in/out patients, scheduled appointments, and verified patient demographics.
- Created patient charts and processed billing charges, such as co-pays.
- Responded to patient inquiries and maintained a clean, organized reception area.
Secretary/ Receptionist
St. Anselm Catholic Church
10.2020 - 11.2021
- Handled administrative duties including communication, data entry, and event coordination.
- Answer phone calls, managed filing systems
- Handled financial transactions including bank deposits.
- Update/ Edit website, Create bulletin for the week, Arrange meetings.
Education
Medical Assistant Diploma -
American Career College
09.2024
High School Diploma - undefined
Bishop Conaty Our Lady of Loretto H.S.
05.2017
Skills
- Trustworthy, adaptable, reliable team player
- Bilingual proficiency in English and Spanish
- EHR Systems, Knowledge of ICD-10-CM, Venipuncture, Vitals Signs, IM injections, Patient care, Patient flow management
Accomplishments
- Honor Roll
- Student of the Module
- 4.0 GPA - American Career College, MA program
Affiliations
- American Association of Medical Assistants
Certification
- First Aid/CPR Certified- Certification, American Heart Association, 2024
- HIPAA Compliance Certification- Certification, Healthcare Compliance Association, 2024
Timeline
Medical Assistant/ Specialty Coordinator
Concentra Urgent Care
01.2025 - 04.2025
Medical Assistant Externship
Christina McAlpin, MD ENT
10.2024 - 11.2024
Patient Service Representative
Los Angeles Center for Ear, Nose, Throat & Allergy
06.2022 - 09.2023
Medical Receptionist
Los Angeles Center for Ear, Nose, Throat & Allergy
11.2021 - 06.2022
Secretary/ Receptionist
St. Anselm Catholic Church
10.2020 - 11.2021
High School Diploma - undefined
Bishop Conaty Our Lady of Loretto H.S.
Medical Assistant Diploma -
American Career College
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