Megan Bagley

Maintains a clean, organized, and safe work area by performing regular cleaning and upkeep to ensure workspaces are accessible and ready for use, even in fast-paced environments. Skilled in prioritizing and completing daily tasks efficiently while managing multiple responsibilities and meeting deadlines without compromising quality. Handles difficult situations and guest interactions with a positive, solution-focused attitude, addressing concerns with professionalism and empathy. Demonstrates strong conflict resolution skills, ensuring customers feel heard and valued while swiftly resolving any issues. Known for exceptional teamwork, especially during busy periods, by supporting colleagues and helping to maintain smooth operations. Experienced in cashier duties, including processing transactions accurately, handling cash, operating the register, and providing excellent customer service. Additionally, answers phone calls, directs inquiries to the appropriate departments, and ensures messages are accurately relayed while maintaining a professional and friendly demeanor.

Oversaw the check-in process by welcoming parents and children, verifying attendance records, maintaining accurate logs, and addressing inquiries with professionalism to ensure a smooth and positive experience. Designed and led dynamic classes and activities for children aged 6 months to 10 years, incorporating age-appropriate exercises to enhance gross motor skills, promote teamwork, and support physical, cognitive, and social development. Supervised and engaged with children during activities and free play, ensuring their safety and well-being while fostering a nurturing and inclusive environment. Addressed behavioral challenges constructively, building trust and encouraging positive interactions. Managed private events, such as birthday parties, by coordinating logistics, customizing themes and activities to meet client expectations, and ensuring an organized, enjoyable experience for all attendees.

Scheduled and managed appointments for students, maintaining an organized system to ensure their academic needs were met efficiently and effectively. Engaged with students daily through various platforms, including in-person meetings, phone calls, and Zoom, to provide consistent guidance, answer questions, and address individual concerns. Taught students essential math skills and introduced techniques to improve study habits, fostering their academic growth, building confidence, and encouraging independent learning. Utilized Microsoft Excel to accurately track and update student progress, creating detailed records to monitor development and identify areas for improvement. Maintained clear and regular communication with supervisors through in-person meetings, phone calls, and email to provide updates on student progress, discuss challenges, and align on strategies to support student success.

Greeted guests warmly upon entering and leaving the store, creating a welcoming and positive customer experience. Processed cash, credit, and check transactions accurately and efficiently at the point of sale, ensuring a smooth checkout process. Verified pricing to ensure accuracy and resolve any discrepancies promptly. Assisted guests with questions and concerns, providing clear information and solutions to enhance their shopping experience and build customer satisfaction. Maintained a professional and approachable demeanor to foster trust and encourage repeat business.