Megan Aleman
Kelowna
Summary
Dedicated to be a reliable asset to the team offering a background in healthcare, hospitality, retail operations and team leadership to drive sales and optimize store performance and organization to ultimately promote positive customer rapport.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Pharmacy Assistant
Pharmasave
10.2024 - Current
- Filled prescriptions accurately and efficiently, ensuring compliance with regulatory standards.
- Scheduled and coordinated patient appointments for vaccinations and other medical services with the pharmacist.
- Practiced patient confidentiality at all times by adhering to HIPAA regulations when handling personal information.
- Provided a empathetic and compassionate environment for new, and regular patients for optimized relation building and overall customer support.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
Key Holder Supervisor
Zumiez
04.2024 - 03.2025
- Trained new staff on customer service standards and operational protocols.
- Monitored sales performance and collaborated with management to achieve store goals.
- Provided exceptional customer service, resolving issues while building positive customer rapports.
- Completed store opening and closing procedures including cash outs and delivering deposits to the bank.
- Boosted store sales through effective merchandising and strategic product placement.
Server/Bartender
Montana's BBQ & Bar
10.2023 - 03.2024
- Greeted guests warmly upon arrival and provided a friendly and personable presence throughout the dining experience
- Addressed customer complaints and concerns swiftly and professionally, ensuring the guest feels heard and to promote satisfaction.
- Shared knowledge on menu items enabling guests to be satisfied with their decision and to ensure the chosen dish wont affect any allergy or dietary restriction.
- Followed provincial liquor laws to keep the restaurant compliant with regulations, while serving alcohol safely to ensure guests enjoyment and most importantly, their safety.
- Performed opening and closing duties, ensuring the dining area was prepared perfectly and sanitized seamlessly for guest satisfaction.
Education
High School Diploma -
Brooks Composite Highschool
Brooks, AB06-2023
Skills
- Punctual and Reliable
- Quick and diligent learner
- Customer and staff relation building
- Works well in fast pace environments
- Organization and time managment
- Appointment scheduling and telephone support
Certification
- Proserve
- Certified Eyelash Extension Technician
- HCS3000: Workplace safety systems
- HCS3010: Workplace safety practices
Timeline
Pharmacy Assistant
Pharmasave
10.2024 - Current
Key Holder Supervisor
Zumiez
04.2024 - 03.2025
Server/Bartender
Montana's BBQ & Bar
10.2023 - 03.2024
High School Diploma -
Brooks Composite Highschool