Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Megan Aleman

Duchess,AB

Summary

A dedicated and reliable individual offering a background in retail and hospitality operations, team leadership, and customer service to drive sales, optimize store performance, and enhance the customer's overall experience.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Server/Bartender

Montana's BBQ & Bar
10.2023 - 03.2024
  • Greeted customers warmly upon arrival and provided a friendly and warm presence throughout the dining experience.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Shared knowledge of menu items, enabling customers to make personal decisions based on taste, interest, and any potential allergies or dietary restrictions.
  • Learned and followed provincial alcohol laws to keep the restaurant compliant with regulations while serving alcohol and practiced safe serving to assure guests' enjoyment and safety.


Supervisor/Keyholder

Savemax Retailer
05.2022 - 09.2023
  • Greeted and assisted customers in a helpful friendly manner.
  • Used store and product knowledge to help guide and recommend services to customers.
  • Applied strong leadership skills while training and mentoring staff.
  • Completed store opening and closing procedures including cash out.
  • Operated registers accurately for cash and card transactions.
  • Verified and noted the quantity and quality of freight received.
  • Actively listened to customers, handled concerns quickly, and brought major issues to the manager.

Education

High School Diploma -

Brooks Composite High School
Brooks, AB
06.2023

Skills

  • Punctual and Reliable
  • Quick and diligent learner
  • Works well under pressure and in fast-paced environments
  • Customer and staff relation building
  • Conflict Resolution
  • POS system operations
  • Freight verification
  • Works well collaboratively and independently

Certification

  • Proserve (2023)
  • HCS3000: Workplace safety systems
  • HCS3010: Workplace safety Practices
  • Eyelash Technician

References

Restaurant Manager (Montana's)

Tina Power

403-363-6168

Kitchen Manager (Montana's)

Thadius Bryce

403-376-5057

Store Manager (Savemax Retails)

Teddy Willard

403-427-1191

Timeline

Server/Bartender

Montana's BBQ & Bar
10.2023 - 03.2024

Supervisor/Keyholder

Savemax Retailer
05.2022 - 09.2023

High School Diploma -

Brooks Composite High School

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Megan Aleman