Meetra Yousifi
Vaughan,ON
Summary
Client-focused and results-oriented professional with hands-on experience in customer service, automotive sales, insurance coordination, and administrative support. Skilled in managing client interactions, preparing Bills of Sale, coordinating with insurance companies, and ensuring smooth office operations. Eager to contribute to a professional team in a dynamic office environment focused on client satisfaction and operational excellence.
Overview
22
22
years of professional experience
Work History
Customer Service Representative & Sales Assistant
Fast Rentals & HiWay Auto
Woodbridge, ON, Canada
06.2024 - Current
- Handle customer inquiries, process rental applications, and perform vehicle inspections
- Liaise with insurance companies to verify coverage and manage claims
- Conduct vehicle sales, prepare and issue Bills of Sale, and explain documentation to clients
- Maintain organized records, follow up on customer issues, and ensure timely resolutions
- Provide excellent service to enhance client satisfaction and retention
Warehouse Associate
Toro Glass Wall
Vaughan, ON, Canada
07.2023 - Current
- Assembled and packaged window systems according to SOPs
- Maintained an orderly workspace and upheld quality control standards
- Supported documentation updates and team workflow improvements
Pharmaceutical Warehouse Associate
Kuehne + Nagel
Mississauga, ON, Canada
11.2022 - 01.2023
- Processed incoming/outgoing pharmaceutical products using RF scanners
- Maintained proper handling of temperature-sensitive goods (ambient, refrigerated, frozen)
- Performed damage control assessments and accurate inventory updates
Machine Operator / Assembler
ABC Group Interior
Toronto, ON, Canada
09.2009 - 01.2012
- Operated industrial equipment and ensured maintenance of production lines
- Identified and resolved mechanical issues to maintain production efficiency
Babysitter
Private Family
Etobicoke, ON, Canada
05.2007 - 03.2009
- Provided childcare, prepared meals, and ensured a clean, safe environment
Customer Service Associate
Professional Stitch & Dry Cleaning
Oakville, ON, Canada
03.2005 - 11.2006
- Managed customer interactions, tracked orders, and maintained front-desk operations
Food Server
Da Vinci Banquet Hall
Woodbridge, ON, Canada
11.2003 - 10.2006
- Delivered high-quality service at large-scale events and supported event logistics
Education
Advanced Diploma - Chemical Laboratory Technology
Seneca College
Toronto, ON04.2022
Diploma - Chemical Laboratory Technology
Seneca College
Toronto, ON12.2020
Ontario Secondary School Diploma -
Emery Adult Learning Centre
North York, ON01.2017
Skills
- Customer Service & Client Relations
- Vehicle Sales & Bill of Sale Preparation
- Insurance Claims Coordination
- Office Administration & File Management
- Invoicing
- Scheduling
- Data Entry
- Microsoft Office (Word, Excel, PowerPoint)
- Time Management & Multitasking
- Professional Communication (English, Farsi)
- Problem-Solving & Conflict Resolution
Personal Information
Hobbies: Reading, Cooking, Fitness, Hiking
Timeline
Customer Service Representative & Sales Assistant
Fast Rentals & HiWay Auto
06.2024 - Current
Warehouse Associate
Toro Glass Wall
07.2023 - Current
Pharmaceutical Warehouse Associate
Kuehne + Nagel
11.2022 - 01.2023
Machine Operator / Assembler
ABC Group Interior
09.2009 - 01.2012
Babysitter
Private Family
05.2007 - 03.2009
Customer Service Associate
Professional Stitch & Dry Cleaning
03.2005 - 11.2006
Food Server
Da Vinci Banquet Hall
11.2003 - 10.2006
Advanced Diploma - Chemical Laboratory Technology
Seneca College
Diploma - Chemical Laboratory Technology
Seneca College
Ontario Secondary School Diploma -
Emery Adult Learning Centre