Meetra Yousifi
Vaughan,ON
Summary
Client-focused and results-oriented professional with hands-on experience in customer service, automotive sales, insurance coordination, and administrative support. Skilled in managing client interactions, preparing Bills of Sale, coordinating with insurance companies, and ensuring smooth office operations. Eager to contribute to a professional team in a dynamic office environment focused on client satisfaction and operational excellence.
Overview
22
22
years of professional experience
Work History
Customer Service Representative & Sales Assistant
Fast Rentals & HiWay Auto
2024.06 - Current
- Handle customer inquiries, process rental applications, and perform vehicle inspections
- Liaise with insurance companies to verify coverage and manage claims
- Conduct vehicle sales, prepare and issue Bills of Sale, and explain documentation to clients
- Maintain organized records, follow up on customer issues, and ensure timely resolutions
- Provide excellent service to enhance client satisfaction and retention
Warehouse Associate
Toro Glass Wall
2023.07 - Current
- Assembled and packaged window systems according to SOPs
- Maintained an orderly workspace and upheld quality control standards
- Supported documentation updates and team workflow improvements
Pharmaceutical Warehouse Associate
Kuehne + Nagel
2022.11 - 2023.01
- Processed incoming/outgoing pharmaceutical products using RF scanners
- Maintained proper handling of temperature-sensitive goods (ambient, refrigerated, frozen)
- Performed damage control assessments and accurate inventory updates
Machine Operator / Assembler
ABC Group Interior
2009.09 - 2012.01
- Operated industrial equipment and ensured maintenance of production lines
- Identified and resolved mechanical issues to maintain production efficiency
Babysitter
Private Family
2007.05 - 2009.03
- Provided childcare, prepared meals, and ensured a clean, safe environment
Customer Service Associate
Professional Stitch & Dry Cleaning
2005.03 - 2006.11
- Managed customer interactions, tracked orders, and maintained front-desk operations
Food Server
Da Vinci Banquet Hall
2003.11 - 2006.10
- Delivered high-quality service at large-scale events and supported event logistics
Education
Advanced Diploma - Chemical Laboratory Technology
Seneca College
Toronto, ON04.2022
Diploma - Chemical Laboratory Technology
Seneca College
Toronto, ON12.2020
Ontario Secondary School Diploma -
Emery Adult Learning Centre
North York, ON01.2017
Skills
- Customer Service & Client Relations
- Vehicle Sales & Bill of Sale Preparation
- Insurance Claims Coordination
- Office Administration & File Management
- Invoicing
- Scheduling
- Data Entry
- Microsoft Office (Word, Excel, PowerPoint)
- Time Management & Multitasking
- Professional Communication (English, Farsi)
- Problem-Solving & Conflict Resolution
Personal Information
Hobbies: Reading, Cooking, Fitness, Hiking
Timeline
Customer Service Representative & Sales Assistant
Fast Rentals & HiWay Auto
2024.06 - Current
Warehouse Associate
Toro Glass Wall
2023.07 - Current
Pharmaceutical Warehouse Associate
Kuehne + Nagel
2022.11 - 2023.01
Machine Operator / Assembler
ABC Group Interior
2009.09 - 2012.01
Babysitter
Private Family
2007.05 - 2009.03
Customer Service Associate
Professional Stitch & Dry Cleaning
2005.03 - 2006.11
Food Server
Da Vinci Banquet Hall
2003.11 - 2006.10
Advanced Diploma - Chemical Laboratory Technology
Seneca College
Diploma - Chemical Laboratory Technology
Seneca College
Ontario Secondary School Diploma -
Emery Adult Learning Centre