Meetpal Singh
Prince Albert,SK
Overview
9
9
years of professional experience
1
1
Certification
Work History
Correctional Officer
Correctional Services Canada
Prince Albert, SK
01.2024 - Current
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Store Manager
Mr Lube
Winnipeg, MB
07.2019 - 01.2024
- Changed oil, transmission fluid and filters in vehicles
- Recruit, train and supervise store employees
- Improve overall performance of the store
- Provide feedback, coaching and performance evaluations
- Manage budget and stocks
- Oversee day to day tasks including making schedules
- Kept shop safe and running based upon Manitoba safety standards
- Handle customer queries, complains and concern
- Ordered parts to maintain inventory levels, effectively decreasing wait times on repairs.
Customer Service Specialist
Skip The Dishes
08.2019 - 08.2020
- Documented conversations with customers to track orders, problems and solutions
- Assisted customers in making payments on accounts and setting up payment plans
- Confirmed delivery of orders and troubleshot missed delivery dates, shortages and overages
- Resolved inquiries to consistently meet performance benchmarks
- Escalated customer concerns, store issues and inventory requirements to supervisors
- Made outbound calls to obtain account information.
Tire Technician
Kal Tire
03.2019 - 05.2019
- Performed tire rotations, mounts and balancing on all types of vehicles
- Changed and rotated tires for customers to ensure safety and maximize customer service rankings
- Evaluated brake systems and installed or repaired parts such as pads and drums for optimal performance
- Installed new tires and wheels to repair flats, damage or wear.
Technician
Waverley Toyota
03.2019 - 03.2019
- Provided assistance to others to complete tasks on time
- Worked well in team environment as well as independently.
Sales Associate
Tommy Hilfiger
05.2017 - 03.2019
- Supervised up to 15 associates
- Increased sales in clothing department by 48%
- Counted down, balanced multiple cash drawers and assisted with daily deposit
- Performed daily store opening, closing, and clothing procedures.
Pre-Employment Auto Service Technician
Red River College
05.2018 - 02.2019
- Understanding of the basic purpose, construction, operation, and service of component parts and assemblies of an automobile
- Developed the knowledge and skills required to disassemble, inspect, machine, calibrate and reassemble motor vehicle units and components
- Studied internal combustion engines, automatic and standard transmissions, brakes, steering, electrical circuits, wiring, and fuel systems.
Seasonal Educator
Lululemon
09.2018 - 01.2019
- Welcomes customers by greeting them; offering them assistance
- Directs customers by escorting them to racks and counters; suggesting items
- Advises customers by providing information on products
- Helps customer make selections by building customer confidence; offering suggestions and opinions
- Documents sale by creating or updating customer profile records
- Processes payments by totaling purchases; processing checks, cash, and store or other credit cards
- Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest
- Contributes to team effort by accomplishing related results as needed.
Business Owner
Mintgomery Karyana Store
01.2015 - 12.2016
- Developing store strategies to raise customers' pool, expand store traffic and optimize profitability Meeting sales goals by training, motivating, mentoring and providing feedback to store staff Ensuring high levels of customers satisfaction through excellent service.
Education
Automotive Technician Level 1: Automotive Service Technician -
Red River College of Applied Arts, Science And Tec
Winnipeg, MB02.2019
Skills
- Equipment operation
- Mathematical calculations
- Retail Inventory Management
- Safety processes
- Team Leadership
- Customer Service
- POS systems operations
- Stock management
Certification
- Certified AUTOMOTIVE TECHNICIAN, 2019
- Certified TIA, 2021
- Certified WHMIS, 2023
- First Aid, 2023
Languages
English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional
References
- Steve Bell, Store Manager, 204-661-8189
- JOSH, Area Manager, 204-487-3320
- Vaibhav Singla, Customer Service Manager, 204-688-2560
Timeline
Correctional Officer
Correctional Services Canada
01.2024 - Current
Customer Service Specialist
Skip The Dishes
08.2019 - 08.2020
Store Manager
Mr Lube
07.2019 - 01.2024
Tire Technician
Kal Tire
03.2019 - 05.2019
Technician
Waverley Toyota
03.2019 - 03.2019
Seasonal Educator
Lululemon
09.2018 - 01.2019
Pre-Employment Auto Service Technician
Red River College
05.2018 - 02.2019
Sales Associate
Tommy Hilfiger
05.2017 - 03.2019
Business Owner
Mintgomery Karyana Store
01.2015 - 12.2016
Automotive Technician Level 1: Automotive Service Technician -
Red River College of Applied Arts, Science And Tec