Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Meetkumar Patel

Brampton

Summary

Proficient customer service representative known for critical thinking and effective communication. Committed to leveraging feedback analysis to drive improvements in service protocols and strengthen team collaboration.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Flow Water Inc.
Aurora, ON
01.2025 - 01.2026
  • Delivered exceptional customer support via phone, email, and chat to resolve inquiries promptly.
  • Utilized CRM software to track customer interactions and ensure accurate follow-up on issues.
  • Assisted in identifying recurring issues, contributing to improved product knowledge among team members.
  • Collaborated with cross-functional teams to enhance service delivery and streamline communication processes.
  • Maintained up-to-date knowledge of products and services to provide accurate information to customers.
  • Analyzed feedback data to recommend improvements in service protocols and product offerings.

Education

BBA - Project Management

Yorkville University
Yorkville
04-2028

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Customer relations
  • Problem resolution
  • Relationship building
  • Follow-up skills
  • Paperwork processing
  • Data collection
  • Product sales
  • Coordination

Timeline

Customer Service Representative

Flow Water Inc.
01.2025 - 01.2026

BBA - Project Management

Yorkville University
Meetkumar Patel