Meet Patel
Regina,SK
Summary
Dynamic professional with a proven track record at Northern Strands, enhancing lifting efficiency and workplace safety through meticulous rigging preparation and regular equipment inspections. Excelled in team collaboration and problem-solving across roles, significantly improving customer satisfaction levels at Concentrix by streamlining support processes. Skilled in OSHA regulations and possessing a friendly, positive attitude, I drive results and exceed employer expectations.
Overview
3
3
years of professional experience
Work History
Rigger
Northern Strands
Regina, SK
10.2023 - Current
- Rigged for heavy lifts according to blueprint requirements.
- Improved lifting efficiency with proper selection of rigging equipment for specific tasks.
- Increased workplace safety by conducting regular rigging inspections and equipment maintenance.
- Worked at heights and in confined spaces without difficulty.
- Secured safety equipment and always used gear according to requirements.
- Communicated with equipment operators to accomplish smooth and efficient transports.
Technical Service Representative
Concentrix
Hamilton, ON
07.2023 - 08.2023
- Documented support interactions for future reference.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
- Created support documentation that enabled user community to extend skills, leverage system features, and find resolutions to questions without intervention from support team.
- Offered after-hours support during critical events or high-priority escalations, demonstrating dedication to exceptional service quality.
- Decreased call wait times through efficient problem-solving techniques, resulting in higher customer satisfaction levels.
Food Service Supervisor
Wings Up
Hamilton, ON
05.2021 - 06.2023
- Kept guest and work areas clean, organized, and sanitized per established standards.
- Reduced food waste by implementing proper inventory tracking and storage practices.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Maintained health and food safety standards at all stages, from storage through delivery.
- Ordered new supplies and food to maintain service levels.
- Monitored food quality and service levels to maximize kitchen and dining area performance.
- Established and managed team schedules and shift assignments.
Education
Computer Systems Technician - Software Support - Information Technology
Mohawk College of Applied Arts And Technology
Hamilton, ON06.2020
Skills
- Rigging Preparation
- Safety understanding
- OSHA Regulations
- Materials Movement
- Drilling knowledge
- Teamwork and Collaboration
Timeline
Rigger
Northern Strands
10.2023 - Current
Technical Service Representative
Concentrix
07.2023 - 08.2023
Food Service Supervisor
Wings Up
05.2021 - 06.2023
Computer Systems Technician - Software Support - Information Technology
Mohawk College of Applied Arts And Technology