Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Meet Patel

Meet Patel

Vaughan,ON
Good judgment comes from experience. Experience comes from bad judgment.
Jim Horning

Summary

I am writing to express my strong interest in a position within your esteemed organization. With a recent completion of an Advanced Diploma in Software Engineering Technology and hands-on experience in creating and implementing software applications, I am confident that I can make a valuable contribution to your company. Dependable professional with strong background installing, maintaining and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional.

Overview

12
12
years of professional experience

Work History

Computer System Configuration/Deploy Technician

ITM Global Services
08.2023 - Current
  • Installing workstations at each employee’s desk including loading of software and drivers specific to that employee’s requirements
  • Ensuring that the equipment being installed is according to the protocol developed by the client by alluding to the data provided
  • Configuring PCs/Notebooks with IP addresses, stand-alone software's required for the specific PC users; and completing installation with configuration test
  • Responsible for ensuring the safe transfer of information from old equipment to new systems without any data loss
  • Upon completion of installation, ensuring that the inactive equipment including PCs and Notebook are cleared of any hard drive data in accordance with the leasing company’s terms
  • Assisting team members in preparing decommissioned equipment for storing in accordance with the company policy and preparing relevant equipment for shipping.

Sales Representative

Canadian Tire Financial Services - Kognitive Sales Solutions, a division of Kognitive Tech Inc
05.2023 - 08.2023
  • Actively seek out potential customers by identifying target markets, conducting market research, and utilizing various strategies such as door-to-door visits, attending events, or securing referrals
  • Meet with potential customers in person to present credit card products and services
  • Thoroughly explaining the features, benefits, terms, and conditions associated with the credit card
  • Assisting customers with the product application process, providing clarifications on any legal contractual aspects of the application as well as ensuring accuracy in the information submitted
  • Developing and implementing sales strategies to maximize revenue generation, to meet or exceed sales targets set by the company
  • Working closely with management to keep records of customer interactions, sales activities and preparing sales reports
  • Responsible for staying up to date with company policies and regulations as well as industry standards to enhance sales techniques as well customer relationship management.

Computer Hardware Technician and detailer

Renewed Computer Technology (RCT)
08.2022 - 05.2023
  • Responsible for cataloging all hardware issues and reporting them to management while providing effective repair plans
  • Assisting and developing response protocols to computer hardware issues
  • Working closely with management to plan several large computer hardware upgrades and ensure smooth delivery to appropriate regions
  • Consistently meeting the weekly goals of the number of repairs completed while maintaining the quality of the assemblies to ensure a high quality product is delivered to all clients
  • Accepting deliveries of hard drives and NAS units into the warehouse
  • Cataloging inventory of computer equipment and associated parts in the warehouse and ERP.

KEY HOLDER

Garrett's convenience
07.2011 - 09.2017
  • Complete merchandising tasks as directed and maintain an efficient flow of merchandise from the backroom to the sales floor
  • Perform stock counts and place orders for inventory using online platforms
  • Control cash, lottery, and stamp inventory in accordance with prescribed policies and procedures
  • Assist customers complete purchases, locating items, and recommending products to promote satisfaction and increase sales
  • Mentor new hires on the POS system, operation, and customer service strategies
  • Ensure that the standards of housekeeping and image are maintained in accordance with store policies.

Education

Microsoft Cybersecurity Analyst Professional Certificate -

Coursera, true
12.2023

Adv. Diploma Software engineering technology -

Centennial College

Skills

  • Programming Languages: experience in Java, C#, C, Python, SQL, and JavaScript
  • Problem-Solving: Strong analytical thinker with a track record of delivering innovative solutions to complex challenges
  • Platforms and Frameworks: Experienced in Windows, Linux, iOS, Android, Mac OS and Azure
  • Networking: Proficient in systems administration, WAN, LAN, network configuration, and security
  • Troubleshooting: Skilled in efficient hardware and software issue resolution
  • Equipment Repair
  • System Installation
  • Operations Monitoring
  • Quality Control
  • Component Replacement
  • Equipment Maintenance
  • Network configuration
  • Network Troubleshooting
  • Network support
  • Erecting firewalls
  • Symantec Endpoint Protection
  • Wireshark software
  • Implementing security programs
  • Data security

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Computer System Configuration/Deploy Technician - ITM Global Services
08.2023 - Current
Sales Representative - Canadian Tire Financial Services - Kognitive Sales Solutions, a division of Kognitive Tech Inc
05.2023 - 08.2023
Computer Hardware Technician and detailer - Renewed Computer Technology (RCT)
08.2022 - 05.2023
KEY HOLDER - Garrett's convenience
07.2011 - 09.2017
Coursera - Microsoft Cybersecurity Analyst Professional Certificate,
Centennial College - Adv. Diploma Software engineering technology,

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