Meet Makadia

Client Relationship Management:Proactively engage with existing and potential clients to understand their needs, goals, and challenges.
Build and maintain strong relationships by providing personalized assistance and addressing client inquiries promptly.

Client Relationship Management:Proactively engage with existing and potential clients to understand their needs, goals, and challenges.
Build and maintain strong relationships by providing personalized assistance and addressing client inquiries promptly.

Customer Interaction:Answer customer inquiries via phone, email, or chat.
Provide information about Samsung products, warranties, and services.
Assist with troubleshooting technical problems related to Samsung devices.

Issue Resolution:Address customer complaints professionally and efficiently.
Resolve technical issues, such as software glitches or hardware malfunctions.

Product Demonstrations:Conduct live demonstrations of electronic devices (such as smartphones, tablets, smart home devices, or audio equipment) to showcase their features, functionality, and benefits.
Explain technical specifications, usability, and unique selling points to potential buyers.
Create an engaging and informative experience for customers during demonstrations.

Sales and Customer Interaction:Interact with customers in retail stores, trade shows, or other promotional events.
Answer product-related questions and address customer concerns.
Use persuasive communication to encourage product adoption and sales.