Meesha Watt

• Oversee day-to-day operations, ensuring smooth processes and compliance with company standards.
• Train new employees on product knowledge, customer service practices, cash handling, and safety regulations.
• Develop and implement strategies to improve customer service, resulting in higher customer satisfaction and increased repeat business.
• Introduce and manage sales incentive programs to motivate staff, boosting performance, productivity, and sales.
• Address and resolve customer complaints promptly, maintaining a high level of professionalism and customer care.

• Crafted elaborate eye-catching window displays to showcase products, attracting customers and increasing foot traffic to the store
• Ensured appealing presentation of products on the sales floor

to enhance their visual appeal and attract customers

• Acquired expertise in strategic product positioning and placement to optimize sales and customer engagement
• Diligently familiarized myself with each brand under the company's portfolio, understanding their respective target demographics and market positioning for effective sales and marketing strategies.
• Maintained accurate inventory records by conducting regular cycle counts and physical inventories.
• Resolved any issues related to incorrect shipment amounts or damaged products quickly and efficiently.

• Gained extensive leadership knowledge
• Gained a better understanding of the importance of guest communication
• Monitored team performance to ensure quality standards were met.
• Maintained knowledge of current menu items and preparation methods
• Attended a leadership course for a three day duration.
• Managed store closing and opening procedures to ensure safety and security.
• Held team members accountable during shift by effectively coaching to improve performance.