Hard-working individual with experience leading teams, delivering results, and exceeding expectations. Whose education and work experience has given them the understanding of what it takes to succeed under different circumstances.
Overview
7
7
years of professional experience
Work History
Keyholder
Bulk Barn
2023.08 - Current
Monitoring workflow to improve time management and increase productivity.
Help organize stock and ensure each product is properly displayed.
Responsible to ensure customers' experience exceeds their expectations.
Contact Center Representative
TD Canada Trust
2022.04 - 2023.06
Actively listened to customers inquiries and offered personalized solutions.
Responsible for handling customers sensitive information.
Learned and maintained an in depth understanding of product information.
Supervisor
Bulk Barn
2019.10 - 2022.03
Oversaw operations by counting cash drawers, reviewing equipment, and supervising staff.
Handled customers complaints, and resolved issues to meet changing needs.
Accomplished multiple tasks within established timeframes.
Fashion Associate/Key Holder Supervisor
Additionelle (Reitmans)
2017.07 - 2019.04
Styled mannequins and designed merchandise displays to promote key pieces.
Recommended and selected merchandise for shoppers, with needs and wants in mind.
Maintained a clean and organized sales floor, ensuring an enjoyable shopping experience.
Education
Bachelor's of Social Science - Sociology
University of Ottawa
Ottawa
05.2019
Skills
Adaptability
Electronic Systems
Store maintenance
Customer Support
Creative Solutions
Cash Handling Accuracy
Timeline
Keyholder
Bulk Barn
2023.08 - Current
Contact Center Representative
TD Canada Trust
2022.04 - 2023.06
Supervisor
Bulk Barn
2019.10 - 2022.03
Fashion Associate/Key Holder Supervisor
Additionelle (Reitmans)
2017.07 - 2019.04
Bachelor's of Social Science - Sociology
University of Ottawa
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