Seeking entry-level apprentice opportunity to expand skills and to help launch career in Mechanics. Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Focused on exceeding productivity, daily service objectives, and company goals. Commended for honesty, tenacity, adaptability, and for the ability to work in a fast-paced, physically demanding job while standing and moving for long hours all while working under pressure and remaining calm. I am highly motivated with desires to take on new challenges and I am adept at working effectively unsupervised and mastering new skills.
Work History
Labourer Forklift Operator
Pacific National Exhibition
Vancouver, British Columbia
06.2019 - Current
Driving Forklifts, Work Trucks, Scrubber, and other Equipment whenever required and completing vehicle inspections to verify working order
Helping in the set-up and take downs of events by moving equipment, furniture, staging, fencing, assembling and disassembling barricades, and setting up or taking down seating and seat sections
Prepping special event facilities including dressing rooms or outdoor tents
Using hand or power tools when required
Performing load-ins and load-outs for IATSE
Performing maintenance and janitorial tasks, cleaning, stocking supplies, power washing, and disposing of garbage and recycling into appropriate receptacles
Maintaining a safe work environment and performing other related tasks as required
Service Supervisor and Bicycle Mechanic
The Bike Doctor
Vancouver, BC
08.2020 - 02.2022
Supervised team of up to 8 employees and delegated duties and responsibilities to each member. Able to prioritized and organized tasks to efficiently accomplish service goals.
Trained and mentored new employees on job tasks, procedures and policies to maximize team performance.
Delivered exceptional customer service, demonstrated excellent communication skills in resolving product and customer complaints, and developed strong customer relationships to encourage repeat business.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Answered inbound calls, chats and emails to facilitate customer service, and returned calls and emails
Conducted routine services and safety checks in addition to cleaning, degreasing and lubricating bicycles.
Performed Mechanical tasks, adjusted speed and gear mechanisms to optimal settings, checked and replaced brakes, brake levers and shift levers, and installed and repaired accessories.
Order Desk, Shipping, Picker Packer
Lush Handmade Cosmetics Digital West
Vancouver, BC
11.2017 - 01.2020
Prepped products, picked orders, accurately checked orders ensuring correct and good quality products and production expectations, and securely packed orders while adhering to customer instructions.
Cleaned stations, followed high safety protocols, met daily targets on leaderboard.
Accurately shipped packages via UPS and Canada Post, built pallets, loaded pallets onto trucks. Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
Printed and distributed orders, liaised with other departments and the East Coast warehouse to fulfill orders, split orders, or cancel orders.
Answered and responded to calls, emails, and other administrative duties. Updated customer accounts, addresses and contact information within databases.
Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Worked additional hours and shifts to meet tight deadlines during peak periods.
Education
Certificate - Automotive Service Technician
Kwantlen Polytechnic University
Cloverdale, BC
10.2022
Certificate - Trades Discovery
BCIT
Burnaby, BC
04.2019
Some College (No Degree) - Audio Engineering And Music Production
Technology savvy, computer skills, knowledge of various software and internet tools
Motivated to attain customer satisfaction, excellent interpersonal and listening skills
Attention to Detail, Problem-Solving, Effective Multitasking
Work Preference
Work Type
Full Time
Location Preference
On-Site
Important To Me
Company CultureCareer advancementHealthcare benefits4-day work weekFlexible work hours
Accomplishments
Achieved Junior Mechanic and then Service Supervisor Mechanic position by completing bicycle repairs and showing leadership qualities with accuracy and efficiency after starting as a bike builder.
Loaded and unloaded trucks, and assisted in event building for IATSE and became an operator they requested by name.
So ambitious for learning new things and gaining new skills, after learning small machines like Scissor Lifts and Forklifts, I also acquired training in operating a Zamboni, Tractors, Snow Ploughs, and a Loader/Back hoe.
Hobbies
Bicycle Repair
Gardening and Houseplants
Casual gaming
Camping
Traveling
Small Event Planning
Craft making for events
Timeline
Service Supervisor and Bicycle Mechanic
The Bike Doctor
08.2020 - 02.2022
Labourer Forklift Operator
Pacific National Exhibition
06.2019 - Current
Order Desk, Shipping, Picker Packer
Lush Handmade Cosmetics Digital West
11.2017 - 01.2020
Certificate - Automotive Service Technician
Kwantlen Polytechnic University
Certificate - Trades Discovery
BCIT
Some College (No Degree) - Audio Engineering And Music Production
Parking Ticket Seller, Parking Enforcement Officer at Pacific National ExhibitionParking Ticket Seller, Parking Enforcement Officer at Pacific National Exhibition