M.E. Erin Coulter

• Worked in the areas of Material Handling, Manual Parcels, Distribution, Breakdown and Oversize Handling.
• Sorted and processed incoming mail by sorting into post office cases, general delivery, and street address.
• Prepared outgoing mail for shipment by placing in designated containers.
• Assisted in maintaining cleanliness of work area throughout shift.
• Assisted other clerks with difficult tasks related to processing large volumes of mail efficiently eg. heavy parcels, tagging.
• Maintained efficient workflow on the job through effective communication with co-workers.
• Operated mail processing equipment and manually sorted mail.
• Utilized factors such as package shape and final destination to sort into correct monos/cardboard bins for further sorting or delivery.
• Loaded letters into automated processing equipment and maintained continuous flow when feeding letters to be sorted.
• Supported shipping and receiving needs by loading and unloading transportation vehicles and containers.
• Offered support and advice to other personnel to improve our performance.
• Operated Ergo lifts to move large items and containers.
• Handled undeliverable mail in accordance with established procedures.

Processes

• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Understood and followed oral and written directions.
• Worked successfully with diverse group of coworkers and film crew to accomplish goals and address issues related to the film location.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Identified needs of film crew and cast promptly and efficiently.
• Presented clean and sanitized location portables to cast and crew for utmost satisfaction.
• Investigated incidents or complaints regarding safety or security issues.
• Responded quickly to emergency situations in order to protect personnel and property.
• Assessed potential risks within the workplace environment, developed strategies for risk mitigation, and implemented those strategies as needed.
• Conducted regular inspections of the film location to identify any potential hazards or areas of concern.
• Maintained accurate records of all security-related events such as incidents, investigations, alarms.
• Implemented measures designed to reduce theft or vandalism within the location.
• Supervised property entrances and exits and monitored employee safety.
• Developed and implemented preventative measures against accidents, thefts and other risks.
• Secured premises and personnel by patrolling property and monitoring surveillance cameras.
• Floated between lsp locations to check in with fellows, assess security and make proactive adjustments based on changing conditions.

• Organized, Unloaded and Delivered freight to customer locations on time.
• Demonstrated leadership by making improvements to work processes and helping to train others.
• Followed established safety practices when using tools and equipment.

• Performed daily pickups of medical specimens from points of contact between Hamilton, Cayuga, Cayuga, Hagersville and Simcoe.
• Used strong time management skills to coordinate parcels for prompt delivery.
• Developed understanding of most efficient routes to take for deliveries to avoid high traffic and construction areas.

• Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
• Resolved customer complaints in a timely manner to maintain positive relationships with customers.
• Handled cash register transactions accurately while providing excellent customer service.
• Managed daily operations by completing purchasing, inventory control, merchandising and product distribution tasks.
• Hired and trained positive, enthusiastic employees to boost talents of retail team.

• Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
• Completed prepping, cleaning and other kitchen duties to support cooks.
• Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
• Cleaned utensils, dishes and glasses for customer use.

• Operated mail processing equipment and manually sorted mail.
• Utilized factors such as package shape and final destination to sort into correct bins for delivery.
• Supported shipping and receiving needs by loading and unloading transportation vehicles and containers.
• Delivered mail to residents and business within assigned area.

• Prepared soil and gardens to plant.
• Performed variety of tasks, including transplanting, cultivating, trimming, fertilization and pruning.
• Transported plants and trees to and from planting sites.
• Performed hand weeding and pruning to encourage plant growth.
• Watered plants and performed minor irrigation repair and adjustments.
• Operated landscaping equipment to maintain grounds.
• Checked machinery and performed routine maintenance to prevent malfunction.