Devoted, detailed, and dependable worker with a notable background in customer service and industry experience. Proven communication and problem-solving skills, with a goal of expanding my professional experiences in healthcare and administration.
Overview
2
2
years of professional experience
Work History
Client Experience Specialist
Vitality Physiotherapy and Wellness Centre
Ottawa, Ontario
07.2024 - Current
Provided administrative support to various departments, assisting with document preparation and data entry.
Processed payments and updated accounts to reflect balance changes.
Handled customer inquiries and complaints, providing timely and appropriate solutions.
Crew Member
McDonalds
Ottawa, Ontario
05.2023 - 09.2024
Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Provided excellent customer service while ensuring accuracy in order taking and payment processing.
Instructor
Kumon Math and Reading Centre
Ottawa, Ontario
01.2023 - 07.2023
Helped students review and understand previous lessons to make connection with new lesson.
Guided students in the development of critical thinking and problem-solving skills.
Prepared and administered tests to assess student understanding of course material.
Laboratory Assistant
University of Ottawa
Ottawa, Ontario
02.2023 - 06.2023
Monitored lab supplies and proactively replenished for convenience and availability.
Collected, recorded and analyzed data from various tests.
Engaged in collaborative research projects, contributing to scientific papers and presentations.
Co-founder / Business Development and Operations Lead at Aura Physiotherapy and Wellness CentreCo-founder / Business Development and Operations Lead at Aura Physiotherapy and Wellness Centre