MEERA SREEDHARAN
Kelowna,BC
Summary
Hardworking and passionate job seeker with strong organizational skills. Experienced in customer service and administrative support. Looking for a part time employment to go along with my college schedule.
Overview
7
7
years of professional experience
Work History
Business Immigration Analyst
Fragomen
08.2021 - 07.2023
- LCA end to process coordination
- Liaison with attorneys for additional and missing information and future edits before filing.
- Giving a heads up to attorneys regarding discrepancies.
- Conducting weekly process audits
- Taking up projects assigned by US office.
Public Relations Officer
Indira Gandhi Hospital
05.2021 - 07.2021
- Managing the front office, OP pharmacy and OPD daily operations.
- Attend to patient complaints and crowd management
- Direct the COVID patients to necessary facilities immediately
- Act as first point of contact for Government portals and facilitate the COVID admissions to hospital
- Provide financial counseling to patients getting admitted to COVID unit regarding the bed charges and
- COVID admission packages applicable on admission Updating various COVID statistical parameters and bed utilization / bed capacity in Government portals to let them know the bed availability for admissions
- Act as a first point of contact for the Government officials, doctors, staff and patients to COVID ward facilities
- Facilitate and coordinate the patient admissions, discharge and transportation from hospital to patient residence Monitor the bed occupancy and utilization and report with suggestions to Medical superintendent
- Study the billing trend and suggest alternatives
- Monitor the consumption of inventory and facilitate the timely supply of various inventories to COVID unit
- Attend to the in-patient complaints and get it rectified.
Radiology Executive
Aster Medcity hospital
04.2020 - 11.2020
- Co-ordination of Interventional radiology procedures, financial counseling, scheduling procedures and billing entries in software.
- Customer service.
- Facilitating admission and discharge.
- Arranging for approval and billing of high cost consignment consumables required for procedures
- Coordinating MDT meetings and taking the minutes of the meeting.
- Complaints and queries redressal in Radiology department
- Monitor and provide monthly quality indicators and other quality parameters to quality department.
- Analysis of the incident report raised by radiology department with corrective actions as suggestion.
- Conducting root cause analysis when there is a drastic variation in service time or when a crucial incident is raised formally or informally.
Administration Executive
Polakulath Narayanan Renai Medicity
04.2016 - 08.2018
- Customer Service and complaint redressal.
- Setting up a new facility / department
- Conducting daily rounds and intimation of corrective measures to concerned departments
- Submit regular and special reports and recommendations to the department concerning the facility maintenance activities
- Reviews progress and activity reports, assesses effectiveness of operations and determines need for improvement
- Preparing and applying for new licenses as per regulations and processing the renewal application of existing licenses
- Liaison with Government offices for License application progress, inspection etc
- Documentation of statutory requirements
- Supervising the functions of assigned departments
- Conducting process related pilot studies.
- Preparing the minutes of the Core committee meetings.
Education
MHA -
Manipal University
2015
B.Sc - Nursing
Kannur University
2012
XII CBSE -
Kendriya Vidyalaya
2007
X -
Kendriya Vidyalaya CBSE
2005
Skills
- Customer Service
- Oral and written communication skills
- MS Word
- MS Excel
- MS Power Point
- Electronic mail
- Hospital Information system software
- Document control
- Multitasking
- Team Player
Availability
Mon to Friday - 5.00pm to 9.00 pm
Sat to Sun - 9.00am to 8.00pm
Timeline
Business Immigration Analyst
Fragomen
08.2021 - 07.2023
Public Relations Officer
Indira Gandhi Hospital
05.2021 - 07.2021
Radiology Executive
Aster Medcity hospital
04.2020 - 11.2020
Administration Executive
Polakulath Narayanan Renai Medicity
04.2016 - 08.2018
MHA -
Manipal University
B.Sc - Nursing
Kannur University
XII CBSE -
Kendriya Vidyalaya
X -
Kendriya Vidyalaya CBSE
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