Summary
Overview
Work History
Education
Skills
Certification
REFERENCES
Timeline
Generic

Meera Babooram

Toronto,Canada

Summary

Resourceful & proactive professional in the aviation industry, who is passionate about aviation and all things travel. A driven "go-getter" with an extensive career in hospitality & aviation, with the experience of working closely with passengers from a background of sales, and crew members working closely with the operations department of different airlines. A hardworking, dedicated and effective leader who is ecstatically ready to leverage my experiences and drive, to pursue new professional challenges.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Network Operations Coordinator& Crew Scheduler

Canada Jetlines
Mississauga, Ontario
06.2024 - Current
  • Manage day-to-day operations, including staffing flights, assigning GDOs and making sure travel arrangements and accommodations are confirmed for the crew.
  • Communicate regularly with station managers about scheduled flights and any changes that may occur.
  • Track regulatory requirements, such as duty times, rest periods, and legal limits on crew's FDP.
  • Send out DFIs to all respective departments and communicate flight delays by entering the appropriate delay codes and reasons into the system (movement screen).
  • Manage all OFP retention documents ensuring that it's filed into the appropriate folders (Fuel slips, Load sheets, OFPs, Journey Logs).
  • Liaise with station ground handlers to ensure that all parties for towing, fuel, catering, lavatory/groomers are all set up.
  • Send out movement messages (OOOI times) and any special requests from ACARs to arrival and departure stations.
  • Keep all departments updated with any potential irrops, duty exceedances and contingency plans.

Crew Travel Coordinator

Sunwing Airlines
Etobicoke, ON
03.2023 - 06.2024
  • Handle emergency situations such as diversions, calmly, while working quickly to find alternative travel arrangements when needed.
  • Manage high-volume workload under tight deadlines while maintaining keen attention to detail in every aspect of the job duties performed.
  • Arrange all hotel accomodations, deadhead flights and ground transportation for operating crew members.
  • Monitor travel arrangements closely, to proactively handle potential disruptions or irrops when necessary.
  • Improve internal processes through the implementation of time-saving tools such as automated booking confirmations.
  • Collaborate with crew scheduling to provide comprehensive solutions for crew members in situations, when they may be "illegal" to operate a pairing they were assigned.
  • Maintain operational proficiency in arranging all travel accommodations (deadheads, hotels & car rentals) for crew members who are scheduled to do SIM & PPC trainings.
  • Responsible for shift briefings & documenting shift summary reports, listing all occurrences that took place throughout the shift, that affected operations.

Wedding & Leisure Group Sales Coordinator

Air Canada Vacations
06.2022 - 02.2023
  • Created vacation package quotes for travel agents and made reservations for wedding & leisure groups.
  • Liaised with head departments to make sure booking details matched what travel agents need for their clients.
  • Ensured evolving needs are addressed/communicated and deadlines were attained during the process, from initial quote to final booking, including payment process to payables and receivables.
  • Communicated schedule changes to our clients: Advise our clients of any air and or land modification affecting their bookings.
  • Prepared and sent group agreements & contracts to travel agencies.
  • Promoted the services of Air Canada Vacations to travel agencies.
  • Managed all group pre-registration files once product has been built in the system.
  • Took call from agents and other departments concerning general information and payments.
  • Managed all group files from reservation date to departure.

Education

Bachelor of Science - International Business Management

Seneca College of Applied Arts And Technology
North York, ON
07-2025

College Diploma (With Honours) - Travel & Tourism Management

Seneca College of Applied Arts And Technology
North York, ON
01.2022

High School Diploma -

Chinguacousy Secondary School
Brampton, ON
01.2019

High School Diploma -

Couva West Secondary
Couva, Tabaquite
01.2018

Skills

  • Scheduling and Coordinating
  • Customer Service
  • Relationship-Building
  • Project Management
  • Responsible and Reliable
  • Teamwork and Collaboration
  • Organization and Time management
  • Excellent Verbal and Written Communication

Certification

  • TICO License (Travel Institute of Ontario)
  • Standard First Aid & CPR
  • CLIA (Cruise Lines International Association)
  • CLIA Luxury Cruise Travel (Selling Cruise)
  • ECPAT (Preventing & Responding to Human Trafficking)
  • Air Canada (Global Sales Certificate)
  • Sabre Central Reservation System
  • Amadeus Reservation System
  • TTS Reservation System
  • AIMS (Airline Software)
  • SysAIO (Airlines Software)

REFERENCES

  • Chad Radzio - Manager, Crew Resources (Sunwing Airlines)

Mobile: +1 (519) 803-0875

Email: CRadzio@flysunwing.com

  • Aysha Akram - Supervisor, Crew Travel (Sunwing Airlines)

Mobile: +1 (437) 332-1770

Email: AAkram@flysunwing.com 

Timeline

Network Operations Coordinator& Crew Scheduler

Canada Jetlines
06.2024 - Current

Crew Travel Coordinator

Sunwing Airlines
03.2023 - 06.2024

Wedding & Leisure Group Sales Coordinator

Air Canada Vacations
06.2022 - 02.2023

Bachelor of Science - International Business Management

Seneca College of Applied Arts And Technology

College Diploma (With Honours) - Travel & Tourism Management

Seneca College of Applied Arts And Technology

High School Diploma -

Chinguacousy Secondary School

High School Diploma -

Couva West Secondary

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Meera Babooram