Meenu Jaya
Scarborough ,ON
Summary
Dedicated professional with experience at Dhanya Supermarket, excelling in customer service and teamwork. Demonstrated strong communication skills and effective time management while enhancing customer satisfaction and store organization. Proven ability to multitask and lead initiatives that improve operational efficiency and foster a positive shopping environment.
Overview
4
4
years of professional experience
Work History
Cleaner
Scandinavian Building Service
08.2024 - Current
- Perform routine cleaning of the sales floor, restrooms, offices, break rooms, and other common areas, including sweeping, mopping, vacuuming, dusting, and sanitizing surfaces.
- Ensure restrooms are regularly cleaned, sanitized, and restocked with essential supplies such as paper towels, and toilet paper.
- Empty and dispose of trash and recycling in designated areas; replace liners and maintain clean and odor-free waste bins throughout the facility.
- Promptly address spills and other hazards to ensure a safe environment for customers and associates, utilizing proper signage to prevent accidents.
- Report any maintenance issues, safety hazards, or supply shortages to the appropriate department in a timely manner.
Sales Associate
Dhanya Supermarket
02.2021 - 02.2023
- Greet customers warmly, assist with inquiries, recommend products, and ensure a positive shopping experience.
- Understand product features and benefits to assist customers in making informed purchasing decisions and upsell when appropriate.
- Maintain cleanliness and organization of the sales floor, fitting rooms, and checkout areas.
- Work cooperatively with team members and management to achieve sales goals and maintain store standards.
- Address and resolve customer complaints and issues professionally, escalating to management when necessary.
Education
Bachelor of Economics - Economics
Jyothi Niketan Women's College
Kollam, Kerala04-2018
Skills
- Time Management
- Communication Skills
- Leadership
- Teamwork
- Multitasking
Timeline
Cleaner
Scandinavian Building Service
08.2024 - Current
Sales Associate
Dhanya Supermarket
02.2021 - 02.2023
Bachelor of Economics - Economics
Jyothi Niketan Women's College
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