Meenakshi Muthiah
Kitchener,ON
Summary
Forward-thinking Project Management Specialist confident in leading team members, managing schedules and coordinating resources. Keeps projects on-track with decisive supervision and quick problem-solving. Persuasive in communicating and negotiating with internal team members, vendors and other stakeholders.
Overview
9
9
years of professional experience
Work History
RESOURCE MANAGER
Demand Spring
02.2022 - 01.2024
- Managed all resourcing and forecasting based on inputs from Account Services, Consulting and the Account leads, maintaining constant knowledge of current and upcoming projects and business development activities as they relate to resourcing
- Oversee and manage the high-level resource allocation planning process and partnered closely with leadership to understand client work and plan/forecast fulfillment accordingly
- Constructed clear and concise communication to leadership with a view of resource capacity, billable, non-billable and utilization KPIs and served as day-to-day contact for resource management across multiple competencies
- Work with other department heads to discuss goals, updates, and challenges to reducing scheduling conflicts
- Lead and run resource meetings: weekly and ad-hoc meetings as needed
- Maintained constant knowledge of current and upcoming projects and business development activities as they relate to resourcing
- Oversee resource administration of all professional services delivery staff, including availability cost, competency, and staffing requirements
- Resolved any issues regarding under or over allocations of current staff members
- Enforced staff timesheet accurate entry + submission
SENIOR PROJECT MANAGEMENT ANALYST (PMO)
Integrated Health Information Systems (Ministry of Health, Singapore)
09.2019 - 03.2021
- Forecasted and identified needs for freelance resources
- Notified the team once freelance has been secured and provided emails/contact info
- Kept the team updated on freelance staffing
- Maintained department statistics of staff utilization rates, engagement turnaround, and productivity reports
- Data Management, Process & Communication: Involved in creating different reports based on the business request and ad hoc requirements using Power BI desktop, Jira, Clarity and Planview
- Prepare financial deliverables (quarterly, and budgetary reports) for client meetings
- Created Dashboards and visualization of different types for analysis, monitoring, management and better understanding of the business performance metrics
- Expert in generating on - demand and scheduled reports for business analysis or management decision using POWER BI.
SENIOR PMO ANALYST
NTT Data & Services (Client: DBS Bank, Singapore)
11.2018 - 08.2019
- Prepare timely weekly/monthly progress status reports for project/program committees by ensuring data/information inputs are seamlessly obtained from various input providers, as well as analyzed and presented as per the established process
- Provide progress updates to project managers and update/assign risks, issues, and dependencies promptly in the project management tool (Planview, Clarity)
- Planned, developed, and formulated the endorsement for the plans, policies and guidelines related to Production change requests for the project team
- Project Governance: Set up and minute weekly and monthly Project Steering Committee and Working Committee meetings
- Responsible to work with various project team members to collate inputs for weekly and monthly reporting and meetings
- Responsible for analyzing & preparing App Roadmap, Platform Maturity Model at the department level
- Provided operational support such as liaising with stakeholders and tracking timelines.
PROGRAM MANAGEMENT SPECIALIST
NTT Data & Services (Client: Citibank, Singapore)
11.2018 - 08.2019
- Monitored and consolidated project progress, cost and schedule performance for Voice, Infrastructure, Cybersecurity and Network Portfolio’s
- Managed and created monthly dashboards, weekly reports for various management teams at the portfolio level and prepare weekly reports on top/key projects of the portfolio
- Cost Control: Supported project managers in projecting, tracking and applying cost controls to effectively manage established budgets
- Acknowledged by Project director for establishing and maintaining 99% accuracy
- Monitored and generated project cost related reports for Senior Management meetings and discussions single handedly
- Coordinated in preparing yearly budget for projects funding
- Compliance: Ensured compliance with the Organizational PMO processes and guidelines for project artifacts
- Liaised with the broader organization on automation, best practices, and continual improvements for the overall portfolio
- Ensured the new mandatory requirements from the export markets are applied and checked in the plant
- Improvement of pre-delivery inspection documents and upstream feedback from inspectors.
PROJECT ANALYST
OCBC Bank, Singapore
05.2015 - 04.2017
- Assisted PM in tracking the milestones or activities as per schedule, liaising with project working team e& support in tracking project status as per plan and update project schedule accordingly & update project report and dashboard on a weekly basis
- Tracked and managed project deliverables including all project documents and project change request documents to ensure adherence to project governance
- Managed CLARITY (PM Tool) for resources efforts tracking, Risk/Issue Management, Payment Tracking, and review actual vs forecasts for yearly forecast
- Prepared presentation decks for Steering Committee (PSC) and Working Committee (PWC) meetings & senior management reporting
- Actively participated in the IT team meetings, which develops in depth knowledge of the various banking streams
- Responsible for assisting PM in handling program/project levels issues, change request and risks management
- Ensured project managers keep Clarity updated – milestones, finance forecast and actuals
- Vendor and Finance Management: Liaised and coordinated with vendors or clients on different situations related to project status tracking and project financial monitoring.
Education
MASTERS IN COMPUTING AND NETWORKING -
James Cook University (Australia) – Singapore Campus
BACHELORS IN COMPUTER APPLICATIONS -
Madras University, India
Skills
- Project Management
- Resource Allocation
- Reporting
- Budgeting & Scheduling
- Data Analysis
- Critical Thinking
- Conflict Resolution
- Adaptability
- Communication
- Negotiation
- Problem Solving
Timeline
RESOURCE MANAGER
Demand Spring
02.2022 - 01.2024
SENIOR PROJECT MANAGEMENT ANALYST (PMO)
Integrated Health Information Systems (Ministry of Health, Singapore)
09.2019 - 03.2021
SENIOR PMO ANALYST
NTT Data & Services (Client: DBS Bank, Singapore)
11.2018 - 08.2019
PROGRAM MANAGEMENT SPECIALIST
NTT Data & Services (Client: Citibank, Singapore)
11.2018 - 08.2019
PROJECT ANALYST
OCBC Bank, Singapore
05.2015 - 04.2017
MASTERS IN COMPUTING AND NETWORKING -
James Cook University (Australia) – Singapore Campus
BACHELORS IN COMPUTER APPLICATIONS -
Madras University, India
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