Meenakshi Choudhary

• Determine and establish office procedures and routines
• Record & prepare minutes of meetings
• Schedule and confirm appointments
• Maintain efficiency within office by establishing best policies, standards, and procedures for their company or department
• Managed over 30 customer per day.
• Analyze electronic enquiries, compile data, statistics and other information
• Setup and maintain manual and computerized information filing systems
• Type and proofread correspondence, forms and other documents
• Greet people and direct them to contacts or service areas.

• Worked with team members 1 on 1 and in small groups to enhance performance and employee satisfaction
• Managed hotel's organizational structure, responsibilities and staffing levels, creating strong hierarchy channels.
• Recommended, initiated and finalized HR actions regarding faculty and staff position management, compensation, and employment postings, hiring proposals and new hire onboarding.
• Oversaw legal compliance with federal, state and local laws and regulations in addition to compliance with company policies and procedures.
• Guided leaders and employees on company policies, programs, benefits, and salary administration.
• Advised decision-makers on complex and confidential matters ranging from performance management to employee relations issues.
• Led decision-making and implementation of HR policies, procedures, programs and functions.
• Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
• Implemented performance review and motivational strategies to elevate HR team results.
• Motivated employees through special events, incentive programs and constructive feedback.
• Conducted company-wide town hall meetings to convey updates.

Oversaw legal compliance with federal, state and local laws and regulations in addition to compliance with company policies and procedures.

• Maximize employee productivity & well being.
• Direct & Implement Training programs
• Increase the consistency of guest service & supervisory leadership skills by utilizing training as a strategy.
• Monitor Yes I Can! and all other brand based mandatory training and proper follow-up, and conduct training.
• Ensure that all new employees receive structured employee orientation, following agenda and material of relevant branded “ New Hire Orientation Programme ”.
• Ensures that all employees attend mandatory training sessions and maintains documentation of their attendance.
• Control and overseeing compensation and benefits of employees
• Monitor all pay practices and systems for effectiveness & cost containment Recommends changes in benefits offered, especially new benefits aimed at employee satisfaction & retention.
• Strategically carried out redundancy with suitable benefits to employees due to present scenario
• Ensure that Department Heads and supervisors conduct performance appraisals in well-planned, professional and non-discriminatory way.
• Conduct wage survey annually and recommends wage structure to Department Heads and Cluster General Manager.
• Assist Heads, all employees and labour relations activities within hotel, to ensure compliance with UAE law and to control costs
• Manage HR operations with one integrated HR team.
• Analyze hotel manpower requirements and make recommendations on selection and development activities to meet manpower need by effectively using HARRI .
• Direct and co-ordinates responses to grievances and employee complaints .
• Identify employees for development, recommends & monitors individual development plans.
• Counsel employees and supervisors on ongoing basis.
• Handle requests and transfers with negotiation and implementation of contracts .
• Evaluate team's performance regularly.
• Ensure disciplinary action is taken as required utilizing consistency, fairness & respect.
• Assist Cluster Head in preparing the annual HR budget that include HR services, employee recognition, employee events & benefits in coordination with Financial Controller

Coordination with Technical panel & understanding their requirements, defining job positions

• Advertising vacancies, resourcing, screening & short listing resumes through various job portals or else internal reference, head hunting
• Conducting telephone and Personal interviews in coordination with departmental heads
• Preparing offer letter, employment contract and job descriptions, completing joining Formalities and documentation
• Identification of training needs and nominating candidates for training & scheduling/ arranging training while coordinating with external trainers & training programs
• Framing training module as per requirement of hotel and staff development viz, framed “How you doin”
• Workshop on contributing towards friendliest hotel in town
• Hotel Trainer for conducting Yes I Can Training, Philosophy of Hotel, conducted multiples sessions on Secrets to Superior Service-Flying over Rising Expectations
• Conducted Trainings on “Grooming Standards”, Hotel's values-“Being Host”; “Living Trust” & Hotel's Orientation to employees with induction
• Preparing Final settlements, gratuity, leave salary and all employee benefits as per UAE Labour Laws
• Compilation & processing of attendance data manually followed by automated system (HRNET)
• Keeping check on maintenance of employee's personal files and records, communicating HR policies & across hotel at all levels
• Framing Policies and Various HR Forms and Induction Program
• Tracking attendance, maintaining leave records to ensure minimizing of vacation accruals by year end
• Keeping track of confirmation, appraisals & increments of employees.