Meenakshi Ahuja
Brampton,ON
Summary
Driven by a results-focused approach, I excelled at the Canadian Mental Health Association, WMH, by leveraging my expertise in CRM management and problem-solving abilities. Achieved a 34% sales revenue increase at Max Healthcare Institute through strategic client acquisition and fostering long-term partnerships. Proven track record in hospital management and B2B sales, underpinned by exceptional time management and attention to detail.
Overview
13
13
years of professional experience
1
1
Certification
Work History
National Business Development Representative
Canadian Mental Health Association, WMH
07.2022 - 02.2024
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Conducted market research to identify new business opportunities and target areas for expansion.
- Used SalesForce to handle current portfolio and prospective leads
- Boosted brand awareness by representing the company at industry events and conferences.
- Formulated detailed account plans outlining objectives, timelines, and KPIs for successful client management.
- Provided exceptional customer service, resulting in increased client satisfaction and repeat business.
- Delivered consistent revenue growth through effective negotiation of contracts and pricing strategies.
- .
Senior Manager
Max Healthcare Institute (MHIL)
02.2016 - 04.2022
- Maintained patient's database and tracked detailed patient's history using Salesforce
- Liaised with cross functional teams to deliver exceptional services to international clientele via ZoomInfo and LinkedIn Sales Navigator
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Launched and led "Max International Patient Care Program" to offer tailored services and customized treatment plans during Covid
- Achieved operational excellence and achieved a 34% increase in sales revenue by streamlining processes and implementing best practices.
Assistant Manager
Fortis Memorial Research Institute
07.2013 - 02.2016
- Managed a 450 bed hospital along with handling key International accounts to strengthen customer relationships and ensured quality services have been delivered
- Achieved 100% international sales targets from key accounts and exceeded in meeting customer expectations and generated revenue
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Worked on multiple projects with Ministry of Health, India and contributed in delivering strategic initiatives within the organization
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Executive
Artemis Health Institute
08.2011 - 07.2013
- Developed innovative solutions to manage patient's treatment plans and travel logistics for medical volunteers and war victims.
- Reviewed employee concerns and new opportunities to drive business strategies.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Established long-term client relationships through consistent delivery of high-quality products and services.
Education
MBA - Healthcare And Hospital Management
Jamia Hamdard University
India2011
Bachelor of Science - Physiotherapy
HNB Garhwal University
Uttarakhand, India2009
Skills
- CRM Management
- Cold-calling
- Salesforce
- Market Research
- Staff Training
- Business/Customer Relationship Management
- Client acquisition
- B2B Sales
Languages
English
Full Professional
Hindi
Native or Bilingual
Certification
- Artificial Intelligence Certificate Program - 2024
- Health and Safety Certification in Workplace -
Timeline
National Business Development Representative
Canadian Mental Health Association, WMH
07.2022 - 02.2024
Senior Manager
Max Healthcare Institute (MHIL)
02.2016 - 04.2022
Assistant Manager
Fortis Memorial Research Institute
07.2013 - 02.2016
Executive
Artemis Health Institute
08.2011 - 07.2013
- Artificial Intelligence Certificate Program - 2024
- Health and Safety Certification in Workplace -
MBA - Healthcare And Hospital Management
Jamia Hamdard University
Bachelor of Science - Physiotherapy
HNB Garhwal University
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