Empathic, compassionate and highly motivated Certified Dental Assistant seeking an entry level position to apply excellent chairside skills to ensure optimum patient care. Strong communication skills, detail-oriented and adaptability to stress. Eager to learn and master new skills by being a member of a dental team and to contribute the success of the practice by working with pride and integrity and a maintaining a positive attitude.
Answered phonelines with the intention of providing short-term crisis intervention by utilizing active listening techniques (attention to detail) so that emergency situations could be addressed promptly and navigated to the correct agencies for further intervention and care.
Engaged with 30+ adolescents with developmental disabilities and families in an empathetic and compassionate manner to build trust and achieve a customized plan that would enhance quality of life given the everyday challenges they face.
Encouraged inmates at a psychiatric jail facility {(north bay psychiatric hospital, (forensics ward)} to engage in recreation to alleviate stress, anxiety, depression and manage anger.
Owned and operated a high traffic gas station by establishing a loyal customer base in a competitive city.
Managed daily operations according to TSSA guidelines focusing on customer safety as paramount
Employed effective communication and problem-solving abilities to address customer concerns with compassion and empathy
ODAA (active member of the ONTARIO DENTAL ASSISTANTS ASSOCIATION)
H.A.R.P. certified
OAMHP ( active member of the ONTARIO ASSOCIATION OF MENTAL HEALTH PROFESSIONALS)
First Aid Certificate
Community Service Award for a project on Personality Disorders