Meena Idrees
Sacramento
Summary
Dedicated healthcare professional with a track record in patient services and clinical support. Focused on enhancing patient experiences through effective communication, administrative coordination, and emotional support. Committed to advancing healthcare quality through teamwork and continuous learning.
Overview
17
17
years of professional experience
1
1
Certification
Work History
PharmD Candidate
California NorthState University, College of pharmacy
Elk Grove
01.2025 - Current
Patient Services Representative
Sacramento Native American Health Center
Sacramento
01.2020 - 01.2025
- Scheduling patient appointments and making reminder calls
- Communicated delays and wait times to patients, enhancing their experience and reducing uncertainty.
- Update and verify patient information at every visit
- Performed insurance verification
- Supported center staff by performing essential tasks, ensuring smooth operations and patient care.
- Offered emotional support to patients and families, fostering a compassionate environment during visits.
- Understood HIPAA regulations and compliance requirements
- Wrote clear and detailed clinical phone messages for physicians
Pharmacy Clerk
Innova Pharmacy
01.2022 - 02.2022
- Assisted pharmacists with phone inquiries, addressed patient concerns, and stocked shelves to maintain efficient pharmacy operations
- Operating the cash register and accepting prescriptions for filling.
- Compiling and maintaining prescription records
- Typed prescription labels accurately to ensure proper medication identification
- Informed customers about drug usage and effects to support safe medication practices
- Educated patients on behavioral and mental health services to enhance their understanding of available support.
Medical Assistant
Elica Health Center
01.2018 - 01.2020
- Administered vaccines while logging daily temperatures for compliance and safety.
- Trained in vaccine administration techniques following established health guidelines.
- Trained in the preparation of vaccines for administration.
- Completed training on proper vaccine storage protocols.
- Monitored and documented storage unit temperatures to ensure vaccine safety.
- Conducted inventory checks for vaccine supplies to maintain adequate stock levels.
- Completed training on acknowledgment protocols for POM regulations.
- Blood Pressure for the patients
Intern
Ebn Sena Hospital
Sana’a
01.2011 - 01.2012
- Supported doctors in obstetrics/gynecology ward for nine months, enhancing patient care delivery.
- Supported nursing staff with daily patient care and hygiene tasks.
- Observed and documented patient vital signs for healthcare team review.
- Assisted in patient intake procedures and managed medical records.
- Earned Medical Marketing certificate from New Horizons Organization, expanding expertise in medical marketing.
Intern
Hospital of Ahmel
Hasaba
01.2010 - 01.2011
- Assisted two shifts with Rx prescriptions, collaborating with doctors to assess patients' medicinal needs.
- Assisted medical staff with patient intake and data entry tasks.
- Supported inventory management by organizing medical supplies and equipment.
- Maintained cleanliness and safety standards in patient areas and treatment rooms.
- Achieved certification in neuro linguistic programming
Intern
Hospital of Al Shab
Hasaba
01.2009 - 01.2010
- Educated peers on various vitamins and generations of antibiotics to enhance knowledge base.
- Clarified types of emergency drugs for urgent situations.
- Assisted medical staff with patient care and daily operations.
- Maintained cleanliness and organization in patient areas and treatment rooms.
- Supported administrative tasks including filing and scheduling appointments.
Education
Doctor of Pharmacy - PharmD
California North State University
CA04-2026
Medical Assistant -
Unitek College
Sacramento, CA01-2018
B.A. - Pharmacy Associate degree, Medicinal Chemistry, Botany, Clinical pharmacy
Queen Arwa University
Sana’a, Yemen01-2012
Skills
- Medication management
- Pharmaceutical counseling
- Patient assessment
- Vaccine administration
- Clinical documentation
- HIPAA compliance
- Patient education
Websites
Certification
- California Intern Pharmacist License, 12/2029
- APhA Immunization
- BLS/CPR Certification
- Bloodborne Pathogens Certification
- Reproductive Health Certification
Awards
- Outstanding Student Award
- Leader of the Month
Leadership Experience
- Member of student committee for pharmacy practice committee
- Vice President for APhA student organization at CNU
- Historian for SCCP student organization
- Member of AAPP organization
- Member of SVPh
- worthy of correspondent in PDC
Affiliations
- volunteer on crab feeding event for Sacramento valley pharmacist associtation
- Apha-asp/cpha vaccination event
- Pucci's pharmacy vaccination event
Timeline
PharmD Candidate
California NorthState University, College of pharmacy
01.2025 - Current
Pharmacy Clerk
Innova Pharmacy
01.2022 - 02.2022
Patient Services Representative
Sacramento Native American Health Center
01.2020 - 01.2025
Medical Assistant
Elica Health Center
01.2018 - 01.2020
Intern
Ebn Sena Hospital
01.2011 - 01.2012
Intern
Hospital of Ahmel
01.2010 - 01.2011
Intern
Hospital of Al Shab
01.2009 - 01.2010
Doctor of Pharmacy - PharmD
California North State University
Medical Assistant -
Unitek College
B.A. - Pharmacy Associate degree, Medicinal Chemistry, Botany, Clinical pharmacy
Queen Arwa University