Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mee Kim

Los Angeles

Summary

Dedicated and resourceful professional with over 10 years of experience supporting a family-owned business. Skilled in managing day-to-day operations, customer service, inventory management, and marketing strategies. Proven ability to contribute to business growth through proactive problem-solving and effective communication. Adept at multitasking and collaborating in a fast-paced environment. Strong foundation in administrative support and customer relations, with a focus on improving efficiency and delivering a positive customer experience. Looking to leverage transferable skills and experience in a dynamic role.

Overview

15
15
years of professional experience

Work History

Cashier Asst / Bakery Wrapper

Costco
10.2024 - Current
  • Provided exceptional customer service by assisting with purchases, bagging items, and resolving member inquiries.
  • Supported cashiers with transaction processes, ensured accurate handling of merchandise, and maintained a clean and organized checkout area.
  • Replenished supplies, managed cart returns, and facilitated efficient member flow during peak hours.
  • Followed Costco's policies and safety protocols to ensure a secure and compliant work environment.
  • Demonstrated teamwork and communication skills in a fast-paced, high-volume retail environment.
  • Met customer needs through polite, friendly, and attentive service.
  • Prepared and packaged baked goods efficiently while maintaining high standards of quality and cleanliness.
  • Labeled and displayed bakery items for customers, ensuring accuracy and appealing presentation.
  • Monitored inventory levels and communicated with team members to maintain product availability.
  • Adhered to strict food safety and sanitation guidelines, ensuring compliance with health regulations and Costco standards.
  • Conducted regular quality checks to maintain product freshness and customer satisfaction.

Operations Support (Unpaid)

Family-Owned Business | [Pasadena, California]
01.2010 - 01.2020
  • Assisted with financial recordkeeping tasks such as processing invoices or reconciling expense reports for submission to accounting departments.
  • Contributed to a professional atmosphere by greeting visitors promptly upon arrival and providing assistance when necessary.
  • Managed incoming calls and emails, directing them to appropriate personnel for prompt responses.
  • Scheduled appointments and meetings for supervisors, effectively managing multiple calendars simultaneously.
  • Purchased and maintained office supplies.
  • Input data into spreadsheets and databases.
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Utilized office management software to record and track customer information.

Education

Fashion Design

The Fashion Institute of Design & Merchandising
Los Angeles, CA

High School Diploma -

Green Pasture Academy
Los Angeles, CA
06.2000

Skills

  • Customer Service: Delivered exceptional service by addressing customer inquiries, resolving issues, and ensuring satisfaction
  • Operations Management: Managed day-to-day business operations, including scheduling, inventory tracking, and administrative tasks
  • Marketing & Promotion: Assisted with creating promotional materials, managing social media accounts, and organizing events to drive sales and brand awareness
  • Inventory Management: Monitored stock levels, organized product displays, and ensured timely restocking to maintain inventory flow
  • Problem-Solving: Identified operational challenges and implemented solutions to enhance business efficiency and customer experience
  • Team Collaboration: Worked effectively with family members and team members to achieve business goals and improve workflow
  • Communication: Strong verbal and written communication skills, both with customers and within the team
  • Project Management: Coordinated multiple tasks and projects, ensuring deadlines were met and processes ran smoothly
  • Sales Support: Assisted in increasing sales by identifying customer needs and providing product recommendations
  • Time Management: Balanced multiple roles within the business, ensuring smooth operations and customer satisfaction
  • Adaptability: Thrived in a dynamic environment, adjusting quickly to changing priorities and unexpected challenges
  • Stress Management: Maintained performance and composure during busy periods or under pressure, ensuring consistent results

Languages

Korean
Native or Bilingual

Timeline

Cashier Asst / Bakery Wrapper

Costco
10.2024 - Current

Operations Support (Unpaid)

Family-Owned Business | [Pasadena, California]
01.2010 - 01.2020

Fashion Design

The Fashion Institute of Design & Merchandising

High School Diploma -

Green Pasture Academy

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Mee Kim