Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mee Hang

Sacramento

Summary

Dynamic professional with a friendly demeanor and strong problem-solving skills, experienced at Sacramento County Department of Human Assistance. Proven ability to excel in fast-paced environments, adapt quickly, and foster teamwork. Adept at managing customer interactions and maintaining accurate records, ensuring a positive experience for all stakeholders.

Overview

10
10
years of professional experience

Work History

Clerical

Sacramento County Department of Human Assistance
Sacramento, CA
07.2023 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Set appointments and meeting with customers for case information.
  • Create application forms and packets for staff and mail to customer.
  • Gather customers data, research and update case records in Calsaws systems in person, over the phone and via online application.
  • self volunteer to help train new team members.

Receptionist

Sacramento Area Fire Fighters Local 522
Sacramento, CA
08.2015 - 06.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with members, and updated members records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answer phones, open and distribute mails, prepare The Union Hall for the day's events
  • Accurately update members rosters and demographics on database. Organized, compile and file and records in and on site storage and electronic database.
  • Prepare election literature and archives election ballot and material as needed.

Education

Associate of Arts - Medical Office Administration

Heald College
Rancho Cordova, CA
10-2009

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Leadership

Languages

Hmong
Native or Bilingual

Timeline

Clerical

Sacramento County Department of Human Assistance
07.2023 - Current

Receptionist

Sacramento Area Fire Fighters Local 522
08.2015 - 06.2023

Associate of Arts - Medical Office Administration

Heald College
Mee Hang