Mediya Kousha
Burnaby ,Canada
Summary
Committed to providing the highest quality service and creating a positive customer experience. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
3
3
years of professional experience
Work History
Warehouse Associate
Aritzia Warehouse Sale
08.2024 - 09.2024
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
Assistant Manager
DeComond Construction and Kitchen Ltd
10.2023 - 09.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Customer Service Representative
DeCamond Construction and Kitchen Ltd
08.2023 - 10.2023
- Handled customer complaints and inquiries in a courteous and efficient manner
- Developed strong customer relationships and loyalty through effective communication
Customer Service Cashier
Canadian SuperStore
05.2022 - 10.2022
- Maintained high standards of customer service during high-volume, fast-paced operations
- Efficiently handled customer complaints in a courteous manner, resolving issues quickly and effectively
Sales Representative
Garage Clothing Store
09.2021 - 08.2022
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Exceeded sales targets through effective planning and goal setting.
Education
Associate in Arts (A.A.) - Business
Douglas college
New Westminster, BC09.2023
Skills
- Escalation Management
- Multitasking
- Effective Communication
- Customer Service
- Critical Thinking
- Money handling abilities
Timeline
Warehouse Associate
Aritzia Warehouse Sale
08.2024 - 09.2024
Assistant Manager
DeComond Construction and Kitchen Ltd
10.2023 - 09.2024
Customer Service Representative
DeCamond Construction and Kitchen Ltd
08.2023 - 10.2023
Customer Service Cashier
Canadian SuperStore
05.2022 - 10.2022
Sales Representative
Garage Clothing Store
09.2021 - 08.2022
Associate in Arts (A.A.) - Business
Douglas college
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