Motivated individual with over 3 years of experience in sales and customer service. Eager to contribute strong communication, problem-solving, and relationship-building skills to a results-driven sales team.
Overview
2
2
years of professional experience
Work History
JD Sports
Sales Associate
Burnaby, British Columbia
02.2025 - Current
Demonstrated product features and benefits for customers' needs.
Upsold additional items based on customer interests and needs.
Tracked sales performance metrics to identify trends in market place.
Receptionist
EverYoung Medical Aesthetics
Burnaby, British Columbia
12.2024 - 05.2025
Compiled data from various sources into organized reports for management review.
Monitored office supplies inventory and placed orders when necessary.
Scheduled appointments for clients, customers, and other visitors.
Server
Cactus Club
Burnaby, Canada
05.2024 - 01.2025
Provided exceptional customer service by efficiently taking and delivering orders, ensuring a pleasant dining experience.
Collaborated with kitchen staff to efficiently manage and fulfill customer orders.
Responded efficiently to guest inquiries and complaints in a professional manner.
Customer Service Representative
DeComond Construction and Kitchen Ltd
Burnaby, Canada
10.2023 - 09.2024
Assisted with customer requests and answered questions to improve satisfaction.
Assisted customers in selecting appropriate products to meet their needs and preferences.
Provided product demonstrations, answered customer questions about features and benefits, and offered suggestions for additional items.
Education
Associate in Arts - Marketing Management
Douglas College
Skills
Customer Relationship Building
Sales & Upselling Techniques
Verbal & Written Communication
Conflict Resolution
Skilled in Excel for inventory tracking, generating sales reports, using formulas (SUMIF, VLOOKUP), and creating charts