Michelle Noto
Petaluma
Summary
Experienced medical billing professional with over 20 years in the industry, including 16 years managing a successful medical billing business. Proven track record in insurance claims processing and billing compliance. Recognized for meticulous attention to detail and effective time management skills, ensuring high-quality service delivery. Experienced Medical Biller skilled in insurance claims processing, billing compliance, and problem-solving. Proven ability to coordinate timely reimbursements and resolve discrepancies, ensuring accuracy and efficiency in patient account management.
Overview
20
20
years of professional experience
Work History
Medical Biller
Self-employed
Petaluma
10.2009 - Current
- Processed insurance claims using industry-standard software systems for efficiency.
- Verified patient details through effective communication with healthcare providers.
- Resolved billing discrepancies utilizing strong problem-solving skills.
- Maintained organized records of patient accounts and transactions for accuracy.
- Managed patient billing information to ensure compliance with regulations.
- Coordinated timely reimbursements by collaborating with insurance companies.
- Updated billing procedures in response to changes in healthcare regulations.
- Submitted electronic claims to various insurance carriers, ensuring accuracy.
Accounts Receivable, Patient finance
St. Joseph's - Now Providence
Santa Rosa
11.2005 - 09.2009
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
Skills
- Insurance claims processing
- Patient account management
- Billing compliance
- Electronic claim submission
- Time management
- Attention to detail
- Work prioritization
- Customer service
- Multitasking and organization
- Claims review
- Information management
- Proficient in Office Ally and TheraOffice
Affiliations
- I love to spend time with my family and 3 doggies. I also love my backyard garden and spend a lot of time out amongst my plants and flowers.
Timeline
Medical Biller
Self-employed
10.2009 - Current
Accounts Receivable, Patient finance
St. Joseph's - Now Providence
11.2005 - 09.2009
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