Mecina Craven
Somerset
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant Manager
Walmart
Placerville
08.2020 - Current
- Assisted in managing daily store operations and staff scheduling.
- Coordinated training programs for new employees and ongoing staff development.
- Oversaw inventory management and restocking processes to ensure product availability.
- Supported customer service initiatives to address inquiries and resolve issues.
- Collaborated with team members to maintain a clean and organized sales floor.
- Implemented visual merchandising strategies to enhance store presentation.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Monitored employee attendance records, timekeeping, and payroll information.
- Maintained up-to-date knowledge of company products and services.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Coordinated with other departments to ensure smooth flow of operations.
- Established processes for monitoring customer satisfaction levels.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed completed work to verify consistency, quality, and conformance.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Caregiver
IHSS
Sacramento
04.2017 - 08.2020
- Provided personal care and assistance with daily living activities.
- Administered medication as prescribed by healthcare professionals.
- Maintained a safe and clean living environment for clients.
- Documented client progress and care plans accurately and timely.
- Communicated effectively with clients, families, and healthcare providers.
- Trained new caregivers on best practices in client care procedures.
- Maintained clean and well-organized environment for client happiness and safety.
- Supported bathing, dressing and personal care needs.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
Assistant Manager
Smokers friendly
Mena
04.2014 - 04.2017
- Assisted in managing daily store operations and staff scheduling.
- Coordinated training programs for new employees and ongoing staff development.
- Oversaw inventory management and restocking processes to ensure product availability.
- Supported customer service initiatives to address inquiries and resolve issues.
- Collaborated with team members to maintain a clean and organized sales floor.
Education
Penn Foster Career School
Scranton, PA04-2026
Skills
- Team building
- Employee training
- Project management
- Customer service
- Time management
- Inventory management
- Communication skills
- Visual merchandising
- Performance evaluation
- Money handling
- Verbal and written communication
- Scheduling and planning
- Retail operations management
- Succession planning
- Task delegation
- Staff development
- Customer relationship management (CRM)
- Retail operations
- Decision-making
- Performance reviewing
- Conflict resolution
- Product and service sales
- Vendor relationship management
- Strategic thinking
- Staff training and development
- Goal setting
- Customer service and satisfaction
- Compliance
- Policy administration
- Orientation and training
- Employee performance evaluations
Certification
- PLE certified at Walmart fork lift, walkie stacker, e jack in August 2020
References
References available upon request.
Timeline
Assistant Manager
Walmart
08.2020 - Current
Caregiver
IHSS
04.2017 - 08.2020
Assistant Manager
Smokers friendly
04.2014 - 04.2017
Penn Foster Career School