Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mechell Garcia

Calipatria,CA

Summary

Hardworking employee enthusiastic about learning field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members. Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules. Responsible brings great safety record, clean driving history and focus on customer satisfaction. Dependable in handling end-to-end deliveries without damages. Maintains clean, neat and professional vehicle.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Delivery Driver

Gaffe pizza
04.2022 - 08.2023
  • Deliver pizza , prep pizza and make pizza box pizza and also prep sauces and stuff needing to be prepared
  • Adhered to strict safety standards while transporting perishable food items, ensuring that all products arrived at their destination in optimal condition.
  • Stocked shelves and loaded orders to prepare deliveries.
  • Delivered orders to customers to drive full satisfaction.
  • Enhanced efficiency in delivery routes by utilizing GPS technology and local knowledge of the area.
  • Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.

Supervisor

AMPM Arco Gas Station
08.2019 - 04.2023
  • Take customers orders and process there items at the register put in end of shift paper work work on putting all info in computer
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Gathered, organized and input information into digital database.
  • Achieved results by working with staff to meet established targets.

Customer Service Rep

CORNERSTONE SATILLITE
08.2013 - 01.2019

Tracked customer service cases and updated service software with customer information.

  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Increased customer satisfaction by addressing and resolving complex issues effectively.
  • Achieved or exceeded company-defined sales quotas.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Informed customers of promotions to increase sales productivity and volume.
  • Reduced wait times through efficient call handling, enhancing overall customer satisfaction rates.
  • Obtained referrals with existing clients to generate new business, boosting overall sales.
  • Managed high call volume, ensuring timely response and effective resolution to all customer concerns.
  • Worked productively in fast-moving work environment to process large volumes of claims.
  • Improved customer satisfaction by providing timely and accurate information on claim status and resolution.
  • Calculated adjustments, premiums and refunds.

ASSEMBLY LINE - CAREFUSION

CareFusion
01.2011 - 12.2013
  • Assemble parts to build breathing machines
  • Followed protocols to enhance protection and maintain safe work environment.
  • Adjusted equipment to meet different productivity levels.
  • Monitored production processes to identify and address potential issues.
  • Investigated and resolved production issues.

Kennel Tech

Renaissance Pet Resort & Spa
01.2005 - 12.2007
  • CHECKING PETS IN FEEDING AND WATERING
  • Prepared and administered medications and treatments as prescribed by veterinarian.
  • Collected animal waste produced on walks and discarded in trash or approved receptacles.
  • Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
  • Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
  • Enhanced animal socialization skills through daily interaction and playtime activities.

Education

Associate of Applied Science - MEDICAL BILLING IN CODEING

UNVERSITY OF PHENIOX
Arizona City, AZ
03.2024

G.E.D -

RIVERSIDE ADULT SCHOOL
Riverside, CA
01.2005

Skills

  • Front desk
  • Google Docs
  • Cash handling
  • Customer Service
  • Computer skills
  • Cashiering
  • Driving
  • Great with customers
  • Dog Handling
  • Kennel Experience
  • Customer Support
  • Call Center
  • Caring, and reliable
  • Customer Care
  • Cleaning Experience
  • Willing to learn anything
  • Microsoft Powerpoint
  • CSR
  • Heavy lifting
  • Animal Care

Certification

  • Driver's License
  • CDL C

Timeline

Delivery Driver

Gaffe pizza
04.2022 - 08.2023

Supervisor

AMPM Arco Gas Station
08.2019 - 04.2023

Customer Service Rep

CORNERSTONE SATILLITE
08.2013 - 01.2019

ASSEMBLY LINE - CAREFUSION

CareFusion
01.2011 - 12.2013

Kennel Tech

Renaissance Pet Resort & Spa
01.2005 - 12.2007

Associate of Applied Science - MEDICAL BILLING IN CODEING

UNVERSITY OF PHENIOX

G.E.D -

RIVERSIDE ADULT SCHOOL
Mechell Garcia