Mechel Maligaya
Vaughan,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Store Manager of Operations
Budssmoke (Recreational Cannabis Dispensary)
05.2023 - 09.2023
- Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Established a professional and friendly approach with customers and colleagues.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Administrative tasks such as scheduling, payroll, supervising, auditing, inventory, stocking, and ordering products.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Monitored competitor activities within the local market, adjusting strategies as necessary to maintain a competitive edge and drive store success.
Budtender
Budssmoke
12.2022 - 05.2023
- Ensured compliance with state regulations by verifying customer identification and accurately tracking sales transactions in the point-of-sale system.
- Contributed to team success by sharing product knowledge and expertise with fellow budtender during training sessions.
- Managed inventory efficiently, ensuring accurate stock levels and timely reordering of popular products to prevent shortages.
- Collaborated with the management team to plan promotional events and special discounts, attracting new clientele while retaining loyal customers.
- Educated customers about responsible consumption practices, promoting safe and enjoyable cannabis use experiences.
- Addressed customer inquiries promptly, demonstrating professionalism and commitment to excellent service standards.
- Participated in ongoing education efforts regarding cannabis laws and regulations, staying up-to-date on industry changes to ensure compliance at all times.
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
Education
Academic Upgrading (Adult Basic Education)
Seneca College of Applied Arts And Technology
North York, ON05.2019
Some College (No Degree) - Medical Office Administrator
Tricare Academy
Thornhill, ONSome College (No Degree) - Personal Support Worker
Tricare Academy
Thornhill, ONSkills
- Self-directed
- Professional and courteous
- Policy Implementation
- Verbal and Written Communication
- Product Management
- Time Management
- Organizational Skills
- Decision Making
- Problem Solving
- Budget Management
- Customer Service
- Computer Skills
- Administration, documentation and Reporting
- Shift Scheduling
- Managing Operations and Efficiency
- Staff Training
Timeline
Store Manager of Operations
Budssmoke (Recreational Cannabis Dispensary)
05.2023 - 09.2023
Budtender
Budssmoke
12.2022 - 05.2023
Academic Upgrading (Adult Basic Education)
Seneca College of Applied Arts And Technology
Some College (No Degree) - Medical Office Administrator
Tricare Academy
Some College (No Degree) - Personal Support Worker
Tricare Academy
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