Meaza Tsegazeab
Calgary,Canada
Summary
Highly organized and efficient Unit Clerk with experience performing a wide range of clerical and administrative duties in a busy healthcare setting. Proficient in chart management, scheduling, patient registration, and communicating with clinical staff. Demonstrates excellent attention to detail and the ability to multitask while maintaining accuracy and professionalism.
Compassionate and dependable Unit Clerk and Service Worker with comprehensive experience in the NICU, supporting nurses, physicians, and families with both clerical and unit-based tasks. Strong knowledge of medical terminology, documentation procedures, and unit coordination. Committed to maintaining a supportive, safe, and well-organized environment for patients and staff.
Overview
8
8
years of professional experience
Work History
Service Worker
Foothills Hospital
Calgary, AB
05.2021 - Current
- Maintain cleanliness and sanitation of patient rooms, equipment, and unit areas following strict infection-control procedures.
- Restock and organize medical supplies, linens, and equipment to support nursing and medical teams.
- Assist with the safe transportation of equipment, specimens, and supplies throughout the unit.
- Respond promptly to staff requests to help maintain an efficient workflow.
- Ensure proper disposal of biomedical waste according to hospital guidelines.
- Prepare rooms and equipment for new admissions and patient transfers.
- Provide compassionate, respectful support to patients’ families and maintain confidentiality at all times.
- Collaborate with NICU nurses, clerks, and multidisciplinary staff to support overall unit operations.
- Service Worker supporting the NICU by maintaining a clean, safe, and well-organized environment for patients, families, and clinical staff. Works closely with nurses and unit clerks to ensure smooth daily operations and compliance with hospital standards.
Unit Clerk
Alberta Health Services
Calgary, AB
05.2021 - 2025
- Provide clerical support to NICU clinical staff, including preparing patient charts, updating documentation, and organizing medical records.
- Assist with patient admissions, discharges, and transfers while ensuring accuracy and confidentiality.
- Answer phones, greet families, and relay information to nursing and medical teams in a calm, professional manner.
- Support the unit by maintaining inventory, stocking supplies, and ensuring equipment is available and ready for use.
- Coordinate with multidisciplinary teams to facilitate smooth unit workflow.
- Maintain clean and safe work areas following hospital policies and infection-control standards.
- Dedicated and detail-oriented Unit Clerk and Service Worker with strong experience supporting fast-paced clinical environments, including NICU operations. Skilled in clerical tasks, patient support, communication, and teamwork. Demonstrates exceptional professionalism, accuracy in documentation, and a commitment to maintaining a smooth, efficient unit workflow.
ACCOUNTING ASSISTANT
APPLIANCE FORCE
Calgary, AB
04.2018 - 09.2020
- Completed monthly checklist of up to 20 items including company vehicle tracking and accounts.
- Knowledge of basic electrical maintenance, installing light fixtures, and connecting outlet plugs.
- Performed daily cash management activities, such as preparing deposits and processing payments.
- Prepared invoices for billing clients.
- Provided administrative support to the finance department as needed.
- Prepared batches of accounts payable invoices for data entry.
- Developed and maintained detailed financial records, including accounts payable and receivable, payroll, invoicing and bank reconciliations.
- Prepared monthly balance sheets, income statements and other financial reports as needed.
- Processed journal entries to accurately reflect business transactions in the general ledger.
Education
Diploma - Medical Office Assistance Candidate
Brookes college
Calgary, AB09.2024
Certification - Trade
Sait college
Calgary, AB08.2022
Skills
- Patient registration & admissions support
- Medical terminology
- Chart preparation & filing
- Scheduling & coordinating appointments
- EMR/EHR systems (specify: Meditech, Epic, etc, if applicable)
- Communication with clinical staff & families
- Multitasking in high-pressure environments
- Infection control & safety procedures
- Supplies stocking & unit organization
- Customer service & frontline support
Languages
English
Professional Working
Work Preference
Work Type
Full TimeLocation Preference
RemoteTimeline
Service Worker
Foothills Hospital
05.2021 - Current
Unit Clerk
Alberta Health Services
05.2021 - 2025
ACCOUNTING ASSISTANT
APPLIANCE FORCE
04.2018 - 09.2020
Diploma - Medical Office Assistance Candidate
Brookes college
Certification - Trade
Sait college