Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mealissa Long

Santa Rosa

Summary

Dedicated healthcare professional with a strong background in medical assistance, patient care, and office operations. Proven ability to support clinical workflows, train staff effectively, and ensure compliance with regulatory standards. Expertise in fostering team collaboration, enhancing patient satisfaction, and streamlining clinic operations for optimal efficiency. Eager to leverage leadership and organizational skills in a Clinic Supervisor role to drive quality care and operational excellence.

Overview

7
7
years of professional experience

Work History

Medical Assistant

Santa Rosa Community Health
07.2024 - Current
  • Assisted back office patient processes to reduce office wait times.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Documented notes during patient visits.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Assisted healthcare providers with patient examinations and medical procedures.

IHSS Care Provider

IHSS
09.2022 - Current
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.

General Merchandiser

Target
07.2021 - 12.2024
  • Designed point-of-sale materials such as posters, banners, signs, brochures, for promotional activities.
  • Maintained accurate records of all transactions related to merchandise purchases.

Host/Food Server

Jhanhthong Banbua
08.2018 - 11.2020
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

Certified Medical Assistant -

Cal Regional

Skills

  • Patient Care & Advocacy
  • HIPAA compliance
  • Scheduling & Workflow Coordination
  • Patient scheduling
  • Medical documentation expertise
  • Administrative & Clerical Support
  • EHR & Data Entry Accuracy
  • Customer service

Timeline

Medical Assistant

Santa Rosa Community Health
07.2024 - Current

IHSS Care Provider

IHSS
09.2022 - Current

General Merchandiser

Target
07.2021 - 12.2024

Host/Food Server

Jhanhthong Banbua
08.2018 - 11.2020

Certified Medical Assistant -

Cal Regional

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Mealissa Long