Coordinate community service programs to meet needs. Knowledgeable about organizing referrals, offering direct support and orchestrating effective outreach. Skilled at cultivating strong partnerships to advance organizational objectives.
Overview
11
11
years of professional experience
Work History
Program Coordinator
Saskatchewan Foster Families Association
08.2023 - Current
Established relationships with community partners
Was the primary liaison with the Ministry of Social Services relating to the In-Home support program
Worked with members of the SFFA Management Team to achieve the objective of the In-Home support program
Coordinated and managed all components of the In-Home support program throughout the province
Responsible for the Recruitment, selection, and onboarding of the In-Home support staff
Placed support workers based on skills assessments with appropriate foster families to provide support services
Coordinated in-home support employees’ schedules, tracked and monitored hours, collected timesheets and prepared timesheet reports
Developed community partnerships to support program delivery and employee recruitment
Traveled throughout the province to fulfill ongoing support to families
Assisted with organizing semi-yearly Saskatchewan Foster Families Association Conference as well as yearly Foster Families appreciation month
Casual Intervention Worker, Casual Visiting Suites Supervisor, Addiction Support Worker, Emergency Receiving Home Worker, Driver transport
CUMFI
06.2021 - 07.2023
Support childcare with a philosophy of building on strengths and supporting challenges.
Conduct the intake / discharge process of the children.
Case Management, Crisis Intervention procedures, child protection and child-in-care services and protocols.
Provide one-on-one support to clients in: Accessing required services and resources, medical, dental and counseling, etc.
Provide travel when required for appointments, school, daycare, etc.
Assist in preparing food for children and serve meals and refreshments to children and regulate rest periods.
Support children's emotional and social development, encouraging understanding of others and positive self-concepts.
Create schedules of daily activities.
Knowledgeable of crisis intervention procedures.
Identify, monitor and respond to behaviours to ensure safety and a comfortable environment for residents.
Able to assess and respond to critical issues such as suicide, and mental health issues, depression, etc.
Knowledge of alcohol/drug recovery and relapse dynamics.
Oversee and witness clients taking their medication(s). (ie Right mediation, Right person, Right time, and Right dose)
Awareness of the services and resources available in the community of Saskatoon.
Strong knowledge of Métis and First Nations Cultures.
Transport of children and adults to various places.
Responsible for the maintenance of vehicles.
Coordination of schedule for transport.
Clinic Manager, Adult and Child Psychiatry
Hope Clinic on 5th
09.2015 - 08.2020
Performed all clerical duties which included: Answering phones, filing and sorting documents, sending and sorting emails, sending mail and ordering office supplies.
Entering referrals into the system and booked appointments accordingly.
Monthly Payroll Remittances.
Payroll for staff.
Invoicing for all doctors and clinicians.
Booking of IMEs, Mental Health Assessments.
Responsible for the recruitment and hiring of new doctors by advertising position on various job sites, applying for LMIA’s, and correspondence with CPSS in regards to job applicants.
Training of all new doctors and staff on Accuro, and with dictation software.
Contracting and management with suppliers, cleaners, snow removal, property maintenance (grass cutting, flower planting, raking of leaves, etc.), heating and cooling, and maintenance to the building, as well as arranging emergency maintenance visits and repairs.
Keep business license up to date yearly.
Regular maintenance and updates of clinic website, computer systems, and programs.
Business planning and implementation of the management system at the Hope Clinic on 5th.
Business analysis of operations, clinic expansion, EMR, physician support e.g., dictation systems, construction, and maintenance.
Banking responsibilities including deposits and writing cheques.
Submission of all billings (including On-call and teaching) for each practitioner as well as remittances/reconciliation for the month.
Contract compliance with physicians regarding compliance with and maintenance with standard of confidentiality and privacy, EMR. Etc.
Invoices for all private billings per patients/insurance companies.
Medical Administrative Assistant, Clinical Neurophysiology
Saskatoon Health Region
07.2015 - 08.2015
Performed all clerical duties which included: Answering phones, filing and sorting documents, sending and sorting emails, picking up and dropping off mail, and ordering office supplies.
Scheduled EEG’s and EMG’s.
Entered referrals into the system and booked appointments accordingly.
Transcribed approx. 50 dictations per week.
Manually sent and received faxes and filed accordingly.
Clerical Assistant Phase 4 Thoracic Surgery
University of Saskatchewan
06.2014 - 07.2015
Performed all clerical duties which included: Answering phones, filing and sorting documents, sending and sorting emails, picking up and dropping off mail, and ordering office supplies.
Scheduled tests and procedures (CT’s, MRI’s, Echo’s, PFT’s, PET scans, EMS + 24hr pH, FNAB’s, barium swallows, bone scans, octreotide scans, stress tests, ultrasounds, and gastroscopies).
Entered referrals into the system and booked appointments accordingly.
Scheduled and booked surgeries.
Scheduled meetings.
Did billing of Clinics for 3 doctors.
Transcribed 60-100 dictations per week.
Transcribed EMS and 24 hr pH studies.
Printing off Citrix list daily and entering admission/discharge dates.
Education
Victim Services Coordinator Diploma -
SIAST
Saskatoon, SK
06.2021
Medical Administrative Assistant Diploma -
Academy of Learning
Saskatoon, SK
01.2014
Skills
Program management
Office administration
Proactive mindset
Strategic planning
Program optimization
Training coordination
Scheduling proficiency
Clinical management
Employee recruitment
Healthcare administration
Medical billing
Employee performance evaluations
Critical thinking
Timeline
Program Coordinator
Saskatchewan Foster Families Association
08.2023 - Current
Casual Intervention Worker, Casual Visiting Suites Supervisor, Addiction Support Worker, Emergency Receiving Home Worker, Driver transport
CUMFI
06.2021 - 07.2023
Clinic Manager, Adult and Child Psychiatry
Hope Clinic on 5th
09.2015 - 08.2020
Medical Administrative Assistant, Clinical Neurophysiology
Transportation and Visitation Supervisor at Arkansas Baptist Children and Families Ministries – Connected Foster CareTransportation and Visitation Supervisor at Arkansas Baptist Children and Families Ministries – Connected Foster Care