Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Meaghan Walsh

Fort McMurray,AB

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer Service Representative position. Ready to help team achieve company goals.

Overview

9
9
years of professional experience

Work History

Scaffolder

.
01.2012 - 01.2017
  • Assembled, erected and dismantled scaffolding structures to meet project needs.
  • Disassembled scaffolding and equipment when projects were completed or after each shift according to strict schedules.
  • Assisted with tying off and securing scaffolding to building structures to optimize safety.
  • Worked in team-focused environment to collaboratively complete projects on time and within budget.
  • Ensured safety by conducting regular inspections and maintenance of scaffolding equipment.
  • Minimized delays on-site by troubleshooting issues quickly and effectively while adhering to safety protocols.
  • Improved client satisfaction by addressing concerns promptly and professionally during the scaffolding process.
  • Assisted in the development of project timelines, contributing to successful project completions.

Customer Service Cashier

Tim Hortons
03.2009 - 12.2009
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Met customer service goals and exceeded customer expectations.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
  • Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.

Cashier

Sobeys
01.2008 - 01.2009
  • Greeted customers entering store and responded promptly to customer needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

Westwood Community High School
Fort McMurray, AB

Skills

  • Scaffold Inspection
  • Preventive Maintenance
  • Mentoring and training
  • Hand and power tools
  • Problem-Solving
  • Customer Service
  • Work Ethic and Integrity
  • Patience and Empathy
  • Reliability and punctuality
  • Organizational abilities
  • Issue Resolution
  • POS Systems
  • Honest and Dependable

Languages

English
Full Professional

Timeline

Scaffolder

.
01.2012 - 01.2017

Customer Service Cashier

Tim Hortons
03.2009 - 12.2009

Cashier

Sobeys
01.2008 - 01.2009

High School Diploma -

Westwood Community High School

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Meaghan Walsh