Meagan Smith
Port Elgin,ON
Summary
Dedicated professional with experience in customer service and inventory management. Recognized for strong problem-solving skills and attention to detail, contributing to streamlined processes and improved customer experiences in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Bindery Associate
Senton Printing and Packaging
02.2023 - 12.2025
- Safely operated machinery (E.g. Collator, folder, punch, paper cutter) to assemble finished printed materials efficiently.
- Ensured quality control by inspecting final products for accuracy and consistency.
- Maintained inventory of supplies, ensuring availability for production demands.
- Assisted in training new staff on binding processes and machine operation protocols.
- Implemented safety protocols to maintain a secure working environment within production area.
- Regularly completed preventative maintenance and general repairs on machinery.
- Coordinated daily tasks with team members to meet project deadlines consistently.
Junior Florist
Flower's Story Floral Design
02.2022 - 02.2023
- Designed and arranged floral displays for various events, ensuring aesthetic appeal and customer satisfaction.
- Assisted in inventory management, maintaining stock levels of flowers and supplies efficiently.
- Provided exceptional customer service, guiding clients in selecting flowers for special occasions.
- Implemented creative solutions to meet unique customer requests, increasing repeat business opportunities.
- Maintained cleanliness of workspaces and tools, adhering to safety and hygiene standards at all times.
OMNI Customer Service Associate
Walmart Canada
06.2019 - 02.2022
- Accurately and efficiently picked and packed online grocery orders and assisted customers with pick-up process in a timely manner.
- Managed high-volume order requests to ensure accurate and timely deliveries.
- Reduced errors in order fulfillment, consistently double-checking orders before shipment preparation.
- Streamlined order fulfillment processes for increased efficiency and timeliness in delivery.
- Boosted customer loyalty, fostering positive relationships through exceptional service.
- Assisted customers in navigating the company''s website, ensuring seamless online shopping experiences.
Education
Undergraduate Student- Bachelor of Arts Program - Philosophy And Gender Studies
Brock University
St. CatharinesTimeline
Bindery Associate
Senton Printing and Packaging
02.2023 - 12.2025
Junior Florist
Flower's Story Floral Design
02.2022 - 02.2023
OMNI Customer Service Associate
Walmart Canada
06.2019 - 02.2022
Undergraduate Student- Bachelor of Arts Program - Philosophy And Gender Studies
Brock University