Meagan Masse
Personal Attendant
London,ON
Summary
Organized and dependable. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Creative Business Owner with an exceptional background spent in health & homecare. Proven leader with engaging demeanor and success working in the most demanding of environments. Talented in training and mentoring successful teams. Seeking additional clients to help grow, maintain and benefit the growth of business.
Overview
23
23
years of professional experience
6
6
years of post-secondary education
6
6
Certifications
Work History
Personal Care Attendant
Direct Funding
02.2022 - Current
- Assisted quad patients, with hoyer lift as well as ceiling lift
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Assisted with mobility exercises to maintain strength in patients suffering from limited mobility.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Offered emotional support when needed establishing trust between me as the attendant and my patient
- Collaborated effectively with healthcare professionals to ensure comprehensive care for clients with complex medical conditions
- Maintained detailed records of clients'' progress, identifying areas of improvement and adjusting care plans accordingly
Owner
Meg-A-Maid
2 2011 - Current
- Provide customers with meticulous cleaning services
- Trusted by clients within home, holding keys
- Developed marketing plans to grow & maintain a successful business
- Excellent customer satisfaction.
Sales
Brian's Home Health Care & Mobility
02.2009 - 01.2010
- Extensive knowledge on power and manual wheelchairs, scooters and Rollator Walkers
- Meetings and assessments with Occupational Therapists to ensure proper equipment is placed under individual clients i.e.: measurements, seating, backs, and overall comfort
- Setting up in home safety equipment after surgeries
- Worked closely with developmentally disabled men, women and children to also ensure their needs are met
- Worked with numerous government agencies and completed all needed paperwork for funding i.e.: ADP authorized company, insurance companies, NIHB, DVA and many others
- Met deadlines, kept appointments, ensured my schedule was kept.
Bartender/Key Holder
Cherry Bomb Night Club
12.2002 - 01.2010
- Mixing, garnishing & serving drinks
- Keeping up on inventory & stock levels
- Ensuring the bar is stocked, organized & clean
- Excellent customer service skills.
Centre Director
Herbal One
02.2005 - 01.2009
- Managerial duties i.e.: inventory, month end paperwork, training of new employees
- Trained and maintained a successful team of up to 5 girls
- Implemented effective customer service and maintained customer satisfaction
- Data processing
- Provided ongoing encouragement to clients and upheld center success rate
- Suggestive selling
- Generated key elements to initiate center sales and clientele growth volume
- Administrative duties
- Exceeded all sales quotas.
Copy Centre Manager
Staples / Business Depot
03.2002 - 01.2005
- Started as sales associate, progressed in ranks to manager
- Customer sales
- Recognition- employee of the month several times
- Handled customer complaints
- Resolved situations to ensure repeat customers
- Exceeding in all aspects of training to become competent in areas of photocopying, scanning, many computer programs, stamps, cards etc.
Bartending Manager
Shades of Green
01.2001 - 01.2005
- Keyholder status
- Ensuring safety of all patrons & creating a community of patrons that I can entertain, listen to, laugh with and to assist in any way necessary
- Make awesome classic, modern style cocktails, quickly & precisely
- Took care of inventory as well as ordering.
Education
High School Diploma -
G.A. Wheable Centre For Adult Education
London, ON 05.2001 - 05.2007
Diploma In Diet, Nutrition & Health Sciences - Nutrition, Health And Sport
Ashton University
Skills
Care Plan Adherence
Physical therapy assistance
Problem-Solving
Client satisfaction
Physical therapy support
Organizational Skills
Medication Management
Flexible schedule and availability
Nutrition knowledge
Care Plan Management
Personal Care Worker
First Aid Certification
Bathing Assistance
Disability Support
Meal Planning and Preparation
Medication Administration
Behavior redirection
Housekeeping
Bedside Care
Client Transportation
Dressing assistance
Daily living assistance
Errands
Multitasking Abilities
Heartsaver CPR AED (CPR AED)
Certified in CPR/AED
Certification
First Aid
References
Available Upon Request
Timeline
Personal Care Attendant
Direct Funding
02.2022 - Current
Sales
Brian's Home Health Care & Mobility
02.2009 - 01.2010
Centre Director
Herbal One
02.2005 - 01.2009
Bartender/Key Holder
Cherry Bomb Night Club
12.2002 - 01.2010
Copy Centre Manager
Staples / Business Depot
03.2002 - 01.2005
High School Diploma -
G.A. Wheable Centre For Adult Education
05.2001 - 05.2007
Bartending Manager
Shades of Green
01.2001 - 01.2005
Owner
Meg-A-Maid
2 2011 - Current
Diploma In Diet, Nutrition & Health Sciences - Nutrition, Health And Sport
Ashton University