Meagan Kennedy
London,Ontario
Summary
Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
28
28
years of professional experience
Work History
Bartender/Server
Yuk Yuks/Olive R Twists
London, ON
09.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Team Therapist
STIHL Timbersports Canada
London, Ontario
04.2018 - Current
- Met unique patient needs and determined appropriate treatment type and frequency
- Determined need for advanced medical care by completing knowledgeable field and private assessments
- Managed team-wide injury and illness prevention programs based on multifaceted strategies
- Offered athletes continuous support throughout competitions
Registered Massage Therapist/Osteopathic Manual Practitioner/Clinic Owner
London, Ontario
11.2004 - 06.2021
- Delivered consistent service to develop customer base
- Increased company business with skilled use of marketing, advertising and social media
- Helped keep therapy room and common areas clean
- Created excellent member and guest experiences through positive, helpful attitude
- Maintained comprehensive treatment records
- Discussed client preferences and special requests and made necessary adjustments
- Increased client satisfaction through skillful service and friendly attitude
- Developed unique massage and personal therapy techniques for clients.
Outdoor Adventure Specialist
09.1998 - 03.2004
Bartender/Server/Manager
Various Locations, London, Kelowna, Blue Mountain
04.1998 - 03.2004
- Recruited, trained and developed top-quality service industry talent
- Developed strong vendor rapport and negotiated favorable prices on quality products
- Counted cash and receipts and completed bank deposits
- Set up and maintained appropriate stock levels for bar
- Recommended current beers, drink promotions and limited time cocktails to upsell beverage orders
- Balanced efficiency with exceptional service to manage guests in high-volume environment.
Snowboard Pro
11.1996 - 03.2004
Education
Canadian Academy of Osteopathy -
Hamilton
Hamilton, OntarioRMT - CDI -
Toronto
Toronto, OntarioSnowboard Pro -
Snowboard Canada/CASI
03.2004
Skills
- Coordination
- Task prioritization
- Analytical thinking
- Time management
- Written communication
- Social perceptiveness
Languages
English
Native or Bilingual
Timeline
Bartender/Server
Yuk Yuks/Olive R Twists
09.2023 - Current
Team Therapist
STIHL Timbersports Canada
04.2018 - Current
Registered Massage Therapist/Osteopathic Manual Practitioner/Clinic Owner
11.2004 - 06.2021
Outdoor Adventure Specialist
09.1998 - 03.2004
Bartender/Server/Manager
04.1998 - 03.2004
Snowboard Pro
11.1996 - 03.2004
Canadian Academy of Osteopathy -
Hamilton
RMT - CDI -
Toronto
Snowboard Pro -
Snowboard Canada/CASI