Meagan Jedras
Toronto
Summary
Skilled and professional Server with over 10 years of experience providing exceptional, tailored service to high-profile clients in upscale environments. Known for excellent communication, attention to detail, and the ability to anticipate guest needs. Proven track record of maintaining a discreet and friendly demeanor while ensuring a seamless experience. Adept at working in fast-paced, high-pressure settings and committed to upholding the highest standards of hospitality and customer satisfaction.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Server/Bartender
Favorites Thai
04.2024 - Current
- Delivered exceptional service at a 3x Michelin Bib Gourmand-recognized restaurant, ensuring a memorable dining experience for guests.
- Utilized WSET-certified wine knowledge to assist guests with wine pairings and recommendations, enhancing their dining experience with expert service.
- Collaborated with local businesses on events, fostering strong community relationships and enhancing restaurant visibility through joint promotions and partnerships.
- Deepened understanding of traditional Thai cuisine through close collaboration with chefs, enhancing my ability to deliver authentic and informed guest experiences.
Executive Suite Hostess - Platinum Lounges
Scotiabank Arena
09.2022 - Current
- Provided personalized service to VIP guests, including assisting with tailored event execution, food and beverage orders, and any special requests
- Coordinated with arena staff to fulfill guest requests and ensure a seamless guest experience
- Maintained confidentiality and exercised discretion during all business dealings and conversations during in suite service
- Established and cultivated strong relationships with hosts & clients during events, fostering rapport and ensuring a positive experience
Server
Good Hope Cannery
04.2022 - 10.2022
- Server/ Bartender in unique, private wilderness lodge setting
- Worked as a team with kitchen crew and wilderness guides to design trip itinerary's specific to each groups preferences
- Designed special drink and cocktail offerings, often foraging fresh, seasonal ingredients on property
- Completed regular bar inventories and liquor orders to maintain par levels
- Communicated knowledge & history of the Cannery's old operations
- Promoting sustainability and conservation of the area
- Catering to specific needs of lodge owner and family members
FOH Supervisor
Amano & OCH Hospitality
09.2019 - 09.2021
- Adapted into many roles during the ever changing COVID-19 pandemic, including working in multiple brands & locations under the company's umbrella
- Responsible for completion of daily & weekly sales reports, securing of deposits, and division of tips
- Performed monthly FOH inventory, and did ordering to maintain appropriate par levels
- Trained and mentored new employees to maximize team performance and overall guest experience
Bartender & Server
Quilchena Hotel - Douglas Lake Ranch
03.2015 - 12.2017
Bartender & Server
Telegraph Cove Wilderness Resort
04.2013 - 12.2014
Certification
- Smart Serve (ON)
- Serving It Right (BC)
- Occupational First Aid Level 3
- WHIMIS
- Foodsafe (BC)
- WSET Level 1 & 2
Timeline
Server/Bartender
Favorites Thai
04.2024 - Current
Executive Suite Hostess - Platinum Lounges
Scotiabank Arena
09.2022 - Current
Server
Good Hope Cannery
04.2022 - 10.2022
FOH Supervisor
Amano & OCH Hospitality
09.2019 - 09.2021
Bartender & Server
Quilchena Hotel - Douglas Lake Ranch
03.2015 - 12.2017
Bartender & Server
Telegraph Cove Wilderness Resort
04.2013 - 12.2014
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