Meagan Godfrey
358 Trunk 8 Milton,NS
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Customer Service Representative
Online Support
01.2012
Customer Service Representative
ICT Group
01.2009
Housekeeper
White Point Beach Lodge
01.2006
Customer Service Representative/ Technical Support
Global Empire Corporation
09.2023 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Traffic Control Flagger
Eastern Traffic Services
01.2020 - 08.2023
- Calmly managed clearing of path during passage of emergency vehicles.
- Provided essential instructions to foremen, crew chiefs and other flaggers.
- Maintained constant communication with fellow flaggers to ensure smooth coordination of traffic control efforts.
- Demonstrated strong decision-making skills when determining appropriate actions in response to changing conditions or emergencies within the work zone.
- Used flagging tools such as stop and slow paddle and red flag.
- Patiently directed motorists towards detours and alternate routes.
Traffic Control Person
Mcloed Safety
04.2017 - 01.2020
- Assisted in minimizing environmental impact through effective erosion control measures during roadwork projects.
- Upheld a high standard of professionalism, representing the company positively through punctual attendance, appropriate attire, and courteous behavior.
- Increased worker safety with vigilant monitoring of job site surroundings and reporting any hazardous situations.
- Expedited traffic flow during peak hours, implementing strategic changes based on real-time observations.
Noon-time supervisor/ Spare Teachers Assistant
Wickwire Academy
12.2014 - 01.2018
Housekeeper
Lanes Privateer Inn
07.2015 - 01.2016
Education
Diploma -
Liverpool Regional High School
Liverpool, NS01.2005
Skills
- Customer service oriented
- Ability to use a variety of computer softwares
- Supportive and outgoing
- Patient and work well with others
- Friendly and warm
- Honest and reliable
- Capable of working alone and in groups
Languages
English
Elementary
References
Available upon request
Timeline
Customer Service Representative/ Technical Support
Global Empire Corporation
09.2023 - Current
Traffic Control Flagger
Eastern Traffic Services
01.2020 - 08.2023
Traffic Control Person
Mcloed Safety
04.2017 - 01.2020
Housekeeper
Lanes Privateer Inn
07.2015 - 01.2016
Noon-time supervisor/ Spare Teachers Assistant
Wickwire Academy
12.2014 - 01.2018
Customer Service Representative
Online Support
01.2012
Customer Service Representative
ICT Group
01.2009
Housekeeper
White Point Beach Lodge
01.2006
Diploma -
Liverpool Regional High School
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