Meadow DiNonno
Thousand Oaks,CA
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Server
The Oaks Tavern
12.2023 - Current
- Provide attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrate strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Serve food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Address customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Utilize communication practices with kitchen staff to deliver customer meals in timely manner.
- Support colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Work with POS system to place orders, manage bills, and handle complimentary items.
- Maintain clean and organized dining areas to uphold restaurant hygiene standards.
- Enhance customer satisfaction by promptly attending to their needs and providing personalized service.
- Buss and reset tables to keep dining room and work areas clean.
- Processed orders and sent to kitchen employees for preparation.
Education
High School Diploma -
Simi Valley High
Simi Valley06-2022
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Hospitality service expertise
- Customer service
- Safe food handling
- Menu memorization
- Cleanliness standards
- Professional appearance
- Point of sale operation
- Tableside etiquette
- Task prioritization
- Ordering procedures
Certification
- ServSafe Alcohol Certification - National Restaurant Association.
- Food Handler Certificate (FHC) - American National Standards Institute (ANSI).
- Alcohol Server Certification - Training for Intervention Procedures (TIPS).
- CA Driver's License
- ServSafe Food Handler's Certification
Languages
English
Professional Working
Timeline
Server
The Oaks Tavern
12.2023 - Current
High School Diploma -
Simi Valley High
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