MD. ZAHIDUL ISLAM
Mississauga,ON
Summary
Dedicated individual with a strong focus on professionalism, driven to achieve tangible results and foster cross-team collaboration. Thrives on proactively partnering with like-minded individuals to collectively reach goals. Seeking an environment for continuous skill development, motivated by encouragement and work challenges. Committed to embracing continuous learning and pursuing professional growth opportunities.
Overview
1
1
Certification
Work History
Customer Service Cashier
Dominos Pizza Inc.
07.2024 - 09.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly, and escalated major issues to supervisor.
- Counted money in drawers at beginning and end of each shift.
- Monitored inventory at checkout, ensuring high-demand items were always in stock.
- Processed customer orders and accurately handled payment transactions.
Education
Graduate Certificate - Information Technology
Algoma University
Brampton, ON05.2025
Bachelor of Science - Civil Engineering
University of Asia Pacific
Dhaka, Bangladesh06.2022
Skills
- Learn from previous mistakes
- Understand cause-and-effect relationships
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
- Choose the best solution and implement it
- Able to take on responsibility
- Trust people easily
- Take everything positive
- Focusing on details too much
- Neglecting to take credit
- Customer Service
Accomplishments
- Serve $1500 Order in Dominos in a day
- Managed Environment and Disaster Management Club as General Secretary
- Investigated Hill tracts and structure in Steep territory
- Investigated structure in coastal area of Bangladesh
- Tazin Dong Summit 2020
Activities
- Travelling
- Photography
- Reading
- Blog Writing
- Indoor & Outdoor Games
Personality Traits
- Highly motivated and eager to learn new things
- Spirit of team work and cooperation
- Strong motivational and leadership skills
Skills abilities
AutoCAD 2D, AutoCAD 3D, ETABS, ArcGIS, Staad Pro, PTV Vissim, MS Word, MS Excel, Java Programming (Eclipse/BS CODE), Graphics Design via Adobe Illustrator
Vitals - Thesiswork
To Investigate the Shear Strengthening of RC Beam using Steel Plate and Embedded Bar, Dr. Ashraful Alam, University Of Asia Pacific
Experienceofwork
- Internship, VERITAS ENGINEERING & TECHNOLOGY, Architectural & Engineering Design of Steel Structure Using STADPro, E-Tabs, 08/16/22, 11/16/22
- Project Engineer, ALIF CONSTRUCTION LIMITED, 665457, 318 Meter Footpath Railing Installation at CP-03, MRT Line-06, Dhaka Metro Rail, Footpath Landscape & Pavement Tiles Installation at CP-03, CP-04, MRT Line06, Dhaka Metro Rail, Rain Protection of Glazing Panel at Platform from Station: 5-6, MRT Line06, Dhaka Metro Rail, 11/20/22, 06/25/23
References
- Md. Jahirul Islam, Executive Engineer, Khagrachari Municipality, Khagrachari, 01713616245, engr.jahir@gmail.com
- Arafat Hossain Opu, Sub-Assistant Engineer, Dhaka Mass Transit Company Limited, Dhaka, 01719212374, opu063@gmail.com
Disclaimer
All the information provided above is highly updated, completed and true.
Languages
English
Full Professional
Bengali
Native or Bilingual
Hindi
Professional Working
Certification
Smart Serve Full Course
Timeline
Customer Service Cashier
Dominos Pizza Inc.
07.2024 - 09.2024
Graduate Certificate - Information Technology
Algoma University
Bachelor of Science - Civil Engineering
University of Asia Pacific
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