MD Wahidur Rahman
SUPERVISOR, LOGISTICS AND TRANSPORTATION
Surrey,Surrey, BC
Summary
Well-qualified Supervisor proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation and handling payments.
Overview
3
3
years of professional experience
Work History
Logistics & Customs Supervisor
Pacific Coast Express
Surrey, Surrey
04.2022 - Current
- Within company’s goal of continuous improvement, help create and maintain positive environment of learning
- Works to ensures team is in compliance with Canada Customs and US Customs when processing cross- border shipments related paperwork
- Tracked orders and notified customers of status or potential delays.
- Working with department manager and Director, help to ensure optimal effective utilization of staff, scheduling, production, and quality
- Training, coaching and mentoring team members
- Provide guidance, support, and oversight to customs team members on afternoon and evening shift
- Identifies and solves workflow problems with clear focus on providing outstanding customer services
Operation Coordinator
SCI LOGISTIC
Delta, BC
07.2021 - 04.2022
- Control the flow of orders for fulfillment to the warehouse team
- Identify all special requirements & lot specific orders and ensure they are routed to the correct team members
- Communicate with clients to ensure that orders and other requests are completed as planned
- Ensure accuracy of all system generated reports for inventory & operations
- Assist in investigating inventory variances and system updates
- Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies.
- Provided direction and guidance to internal teams in order to achieve targets.
Administrative Assistant
Fluxwerx Illumination Inc
Surrey, Surrey, BC
06.2019 - 06.2021
- Manage workflow by assigning tasks to other administrative employees daily, ensuring that deadlines
- Assume responsibility for maintenance of office equipment, including computers, copy machines and fax machines
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Set up conference rooms, technology and materials to facilitate meetings
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding
Education
Lean six sigma certificate in Lean six sigma green belt -
BBA - Marketing Management
Acsenda School of Management
2020
BBA - Management information system
Leading University
Sylhet, Bangladesh2017
Skills
- Office Management (2 years)
- Ms office (4 years)
- Microsoft Outlook (2 years)
- Warehouse management (2 years)
- Conflict Resolution
- AS400 (1 year)
- Accounts Receivable
- Shipping & Receiving
- Flexible and Adaptable
Additional Information
- Willing to relocate: Anywhere Personal Details
Timeline
Logistics & Customs Supervisor
Pacific Coast Express
04.2022 - Current
Operation Coordinator
SCI LOGISTIC
07.2021 - 04.2022
Administrative Assistant
Fluxwerx Illumination Inc
06.2019 - 06.2021
Lean six sigma certificate in Lean six sigma green belt -
BBA - Marketing Management
Acsenda School of Management
BBA - Management information system
Leading University
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