Md Tanjil Sarwar

Work History

Commissionaires

05.2023 - Current

Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Supervised grounds, employee entrances, and exits and security officers on duty.
Improved overall security measures by conducting thorough risk assessments and implementing effective protocols.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Screened incoming employees, personal belongings, and shipments for security concerns.
Oversaw software configurations and updates for systems.

Paladin Security Group

01.2023 - Current

Recorded incident reports with detailed accounts of occurrences.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Reduced security incidents by proactively monitoring surveillance systems and responding to alarms in a timely manner.
Delivered high-quality training programs for security personnel, enhancing team performance and competency levels.
Provided key input in developing organizational crisis management plans, thereby improving overall preparedness for potential emergencies.

Student Association of Bow Valley College

09.2022 - 04.2024

Assisted with special events and programs.
Maintained clean, neat, and operational facilities to serve program needs.
Supported engaging, fun, and smooth-running events by helping with organization and planning.
Used strong interpersonal communication skills to convey information to others.
Communicated with staff members to stay informed about volunteer opportunities and events.

Mary Brown's

11.2022 - 02.2023

Greeted customers entering store and responded promptly to customer needs.
Restocked and organized merchandise in front lanes.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Urban Planet

09.2022 - 11.2022

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.

Rakib IT

05.2021 - 06.2022

Performed troubleshooting to correct computer hardware and software malfunctions.
Resolved technical issues for clients through remote support, increasing customer satisfaction.
Installed necessary software programs to meet specific user needs and enhance workflow capabilities within departments.
Enhanced system performance by conducting regular software and hardware updates.
Tested and installed motherboards, processors, and graphics cards on desktops.
Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.