As an international student, I am actively seeking a part-time position that allows me to apply and enhance my communication, customer service and sales skills. With a strong academic background and a commitment to excellence, I am eager to contribute to a dynamic work environment while gaining valuable Canadian work experience.
Hi, I’m
Md Sujat Mustafa
Oshawa,ON
Summary
Overview
7
years of professional experience
Work History
Apollo Cables And Electric
Regional Manager
12.2018 - 12.2022
Job overview
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
DH Electric and Electronics
Sales manager
11.2015 - 09.2018
Job overview
- Addressing customer concerns and resolving issues to maintain customer satisfaction and loyalty.
- Establishing sales targets and goals in alignment with the overall business objectives.
- Ensuring that the sales team operates within ethical and legal guidelines.
- Developing sales plans and strategies to achieve the targeted goals.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
Education
Trent UniversityOshawa, ON
Masters of management
04.2025
University Overview
- Final Grade: [Number]%
- Professional Development Studies: Data, [Year]
University of Dhaka
Bachelor of Business Administration
01.2013
University Overview
Skills
- Operations
- Staff Training and Development
- Strategic Planning
- Staff Management
- Microsoft Word and Microsoft Execl
Languages
English
Full Professional
Timeline
Regional Manager
Apollo Cables And Electric
12.2018 - 12.2022
Sales manager
DH Electric and Electronics
11.2015 - 09.2018
Trent University
Masters of management
University of Dhaka
Bachelor of Business Administration
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