MD SIAM BHUIYAN
Winnipeg,MB
Summary
Detail-oriented retail supervisor with strong skills in customer service and employee training. Known for resolving customer complaints swiftly to enhance loyalty and satisfaction. Ready to apply problem-solving abilities to achieve operational excellence in a new environment.
Overview
3
3
years of professional experience
Work History
Retail Supervisor
Bharat Grocery
Winnipeg, Manitoba
05.2023 - Current
- Supervised daily store operations and maintained high customer service standards.
- Trained new staff on product knowledge and customer service techniques.
- Managed inventory control and assisted with stock replenishment processes.
- Coordinated promotional displays to enhance product visibility and sales.
- Resolved customer complaints promptly to ensure satisfaction and loyalty.
- Boosted customer satisfaction with proactive initiatives focused on improved engagement and service resolutions.
Line Cook
Smitty's Restaurant & Lounge
Winnipeg, Manitoba
02.2024 - 01.2025
- Prepared menu items according to established recipes and presentation standards.
- Maintained cleanliness and organization of kitchen workstations and equipment.
- Collaborated with team members to ensure timely service during peak hours.
- Followed safety and sanitation guidelines to minimize risks in the kitchen environment.
- Cooked multiple orders simultaneously during busy periods.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
Education
Diploma - Human Resources Management
RRC Polytech
Winnipeg, MB09-2025
Skills
- Customer service
- Employee training
- Inventory management
- Team collaboration
- Conflict resolution
- Time management
Timeline
Line Cook
Smitty's Restaurant & Lounge
02.2024 - 01.2025
Retail Supervisor
Bharat Grocery
05.2023 - Current
Diploma - Human Resources Management
RRC Polytech